CanonMG5320 (Pixma) goes through the motions but doesn't print; plenty of ink; tried restart. Help

adammajor06 — Thu, 02 Oct 2014 18:15:50 GMT

I've had a Canon MG5320 (Pixma) for just over a year and it just stopped printing yesterday. Printer still goes throught the motions, as if it's printing, but there's no ink on the page afterwards. Ink cartridges are full; I've tried unplugging it to restart it, without success.

Re: CanonMG5320 (Pixma) goes through the motions but doesn't print; plenty of ink; tried restart. H

Ramona — Tue, 14 Oct 2014 10:49:26 GMT

Hi adammajor06,

We recommend performing at least one cleaning and two deep cleanings on the printer to try and get the ink to print on the page. To perform the cleanings, please follow the steps located at the link below:

PIXMA MG5320 Print Head Cleanings

If the ink still does not appear on the page after performing the cleanings, the printer may require servicing; please call or email us at one of the methods on the Contact Us page to obtain your servicing options.

topic Re: CanonMG5320 (Pixma) goes through the motions but doesn't print; plenty of ink; tried restart. H in Desktop Inkjet Printers

CanonMG5320 (Pixma) goes through the motions but doesn't print; plenty of ink; tried restart. Help

Re: CanonMG5320 (Pixma) goes through the motions but doesn't print; plenty of ink; tried restart. H