topic Re: Pixma TR8620a Incomplete Print in Desktop Inkjet Printers

Pixma TR8620a Incomplete Print

tsburrows — Mon, 18 Sep 2023 17:42:45 GMT

I'm getting what appears to be white drag marks horizontally through text. It appears the ink is not being applied to those areas. I've cleaned the nozzles, did alignments but no luck so far.

Re: Pixma TR8620a Incomplete Print

ArthurJ — Mon, 25 Sep 2023 18:05:59 GMT

Hi,

What version of Windows or MacOS is the printer installed from and what program are you printing from?

We look forward to your reply.

Re: Pixma TR8620a Incomplete Print

tsburrows — Mon, 02 Oct 2023 22:00:22 GMT

Hello,

I contacted Canon support and after we worked through a number of possibilities, we determined that the print head was defective. I've since received a replacement printer and shipped the old one back. Thanks for taking the time to reply to my request.