topic Re: MG3600 series printing issue: blank pages for photos in Desktop Inkjet Printers

MG3600 series printing issue: blank pages for photos

karissamcl — Wed, 04 Dec 2019 20:26:02 GMT

Hello. I recently moved and successfully synced my printer with my computer and the wifi. However, my printer is no longer printing pictures. It will read that it is connected to the printer but when it feeds the photo paper, it hesitates then spits it right out with nothing on the paper. I have printed successfully a word document and a page from the internet with words but not a picture. It even will spit out a normal plain paper when trying to print a photo. Any advice to get this back up and running properly?

Thank you!

Re: MG3600 series printing issue: blank pages for photos

Michael — Thu, 05 Dec 2019 21:00:46 GMT

Hello.

If you are using a brand new color cartridge, make sure that the bright orange tape has been removed from the bottom of the cartridge. Try performing some cleanings to see if this will get the color ink to print correctly again. Visit the following link for details:

MG3600 Online Manual - If Printing Is Faint or Uneven

Re: MG3600 series printing issue: blank pages for photos

karissamcl — Fri, 06 Dec 2019 19:43:40 GMT

Hi! Thank you.

I haven't put in a new color cartridge or any for that matter as the ink is still plentiful in both the color and black. The issue is it literally will not print any picture. The rollers bring the paper in, it hesitates then spits out the paper with nothing on it, If I print out a doculent with just words, no issues at all. I thought maybe it was the paper, but the text works on both normal and photo paper.

It also is having an alighment issue.

Neither of these two were issues prior to relocating and onto a new wireless network.

I am running everything on a mac os sierra

Thank you!

Re: MG3600 series printing issue: blank pages for photos

Rhaumar — Fri, 14 Aug 2020 20:22:24 GMT

I am having the same issue. I can print text just fine, but no images, regardless of format. I have done a cleaning, alignment, everything. Nothing is helping with the images printing. If I cannot get this resolved, I will be forced to buy another printer and it won't be Canon, because I have not seen a single resolution for this issue online.

Re: MG3600 series printing issue: blank pages for photos

NShannon — Sun, 23 Apr 2023 02:26:34 GMT

Same issue here. Printing documents is fine so obviously not an issue with the cartridges or ink flow. I just get blank pages when trying to print images. I've tried re-installing the printer, including drivers but no changes. Very frustrating!

Re: MG3600 series printing issue: blank pages for photos

GoldStandard — Fri, 22 Sep 2023 20:25:31 GMT

I have the same issue. I am trying to print out a PDF with images. All the text and even some of the shape/box holders are printing, but none of the actual images in the file. This is extremely frustrating.

Re: MG3600 series printing issue: blank pages for photos

GoldStandard — Fri, 22 Sep 2023 20:54:16 GMT

I found the solution for using Adobe Reader here: https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-Canon-MX880-suddenly-won-t-print-a-complete-PDF-file-Only/m-p/103548

Basically, find a way to "print it as a photo". I am on an older Mac, so I opened the .pdf file in Photos and was able to print it successfully through there--- except that it only 'exported' one of two pages. So I ended up downloading Adobe Reader for mac, and the link's solution works: Print>Advanced>Print as Image.