topic Re: PIXMA TR7020a printer getting error message, failed to respond. in Desktop Inkjet Printers

PIXMA TR7020a printer getting error message, failed to respond.

rgainey — Thu, 07 Sep 2023 19:32:09 GMT

I bought a Pixma Tr7020a on Amazon, and it worked great for a couple of weeks, Then all of a sudden it refused to print. I returned it to Amazon and they sent me another one. Again, it worked great at first, buty now it refuses to print. I gety a messaghe that it has failed to respond, or it's in an error state. I have tried multiple times to cancel an restart the job, but nothing helps.I had it connected wirelessly, so I canceled that connection and connected it with the cable. Again, it worked great at first, then got temperamental again. I'm about fed up with this printer - can anyone recommend another model that will work and keep working without me having to spend a thousand or more to get an office printer? I just want a home printer that I can count on when I need it. I can just send this one back to Amazon if I can find a good alternative. Thanks for letting me vent.

Re: PIXMA TR7020a printer getting error message, failed to respond.

ArthurJ — Mon, 11 Sep 2023 18:50:10 GMT

Hi,

At this time I recommend you reach out to Canon support. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you.

Re: PIXMA TR7020a printer getting error message, failed to respond.

TCJake67 — Sat, 06 Apr 2024 21:11:30 GMT

Same issue with my TR7020a, except for the working fine for the first few weeks. It has always been "moody" and takes an enormous amount of time to finish a print job, only after spitting out 5-7 pages of gibberish ... something is wrong with it. Canon's troubleshooting recommendations have not helped one bit.