https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-TR7020a-black-ink-not-aligning-with-color/m-p/435548#M66107 <P>Recently replaced both color and black cartridges and now the black ink is not aligning properly. I have done all of the maintenance steps multiple times (including nozzle cleaning, auto and manual alignments, roller cleanings). I have also tried removing the cartridge and replacing it as well as cleaning the encoder strip twice.</P><P>I am attaching two examples of prints. The one should be a black straw but it appears as two dark color straws and the other you can see in the text that there appears to be a "shadow" effect where the ink is not placed correctly (also along the wing outlines). I have tried multiple different images, varied papers weights and sizes with no change.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.jpg" style="width: 352px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/44960i9F0AD5067F3BB9F8/image-dimensions/352x412?v=v2" width="352" height="412" role="button" title="2.jpg" alt="2.jpg" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.jpg" style="width: 330px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/44961i4310CFE2886BD451/image-dimensions/330x563?v=v2" width="330" height="563" role="button" title="1.jpg" alt="1.jpg" /></span></P> Fri, 08 Sep 2023 18:35:02 GMT denisegeorge71 2023-09-08T18:35:02Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-TR7020a-black-ink-not-aligning-with-color/m-p/435548#M66107 <P>Recently replaced both color and black cartridges and now the black ink is not aligning properly. I have done all of the maintenance steps multiple times (including nozzle cleaning, auto and manual alignments, roller cleanings). I have also tried removing the cartridge and replacing it as well as cleaning the encoder strip twice.</P><P>I am attaching two examples of prints. The one should be a black straw but it appears as two dark color straws and the other you can see in the text that there appears to be a "shadow" effect where the ink is not placed correctly (also along the wing outlines). I have tried multiple different images, varied papers weights and sizes with no change.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.jpg" style="width: 352px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/44960i9F0AD5067F3BB9F8/image-dimensions/352x412?v=v2" width="352" height="412" role="button" title="2.jpg" alt="2.jpg" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.jpg" style="width: 330px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/44961i4310CFE2886BD451/image-dimensions/330x563?v=v2" width="330" height="563" role="button" title="1.jpg" alt="1.jpg" /></span></P> Fri, 08 Sep 2023 18:35:02 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-TR7020a-black-ink-not-aligning-with-color/m-p/435548#M66107 denisegeorge71 2023-09-08T18:35:02Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-TR7020a-black-ink-not-aligning-with-color/m-p/435550#M66108 <P>Very strange. You could try removing and reinstalling the cartridges. If that doesn’t work register your product and give Canon support a call.&nbsp;</P> Fri, 08 Sep 2023 18:34:32 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-TR7020a-black-ink-not-aligning-with-color/m-p/435550#M66108 jrhoffman75 2023-09-08T18:34:32Z