topic PIXMA MG3620 Mac won't see printer in Desktop Inkjet Printers

PIXMA MG3620 Mac won't see printer

schaeferolivia — Sat, 09 Sep 2023 13:29:53 GMT

CANON PIXMA MG3620 HELP! MAC VENTURA SYSTEM

OML!! I am this close to throwing this printer at the wall please someone help me.

I have a Mac OS 13 system and can't seem to set up my Canon Pixma MG3620. I first tried installing the driver that came with the manual. I soon realized that that was for an old operating system for Mac after a lot of searching I found the correct driver and packages for the Mac OS 13 system. You need a USB cable to connect it and I have been trying for the past two hours and it can't seem to find the printer online. The printer isn't set up system. I have turned it on and off multiple times. I have even tried using my phone and no printer is detected. I have also tried using a different USB cable thinking that might've been the problem. I got to one point in the set up process where it detected the printer, but eventually the Canon IJ Network Tool just closed down, and when I opened it back up, it took me back to the very beginning back to square A. Please Help!!

Re: PIXMA MG3620 Mac won't see printer

ArthurJ — Mon, 11 Sep 2023 18:53:44 GMT

Hi,

If your router has a WPS button, you can try connecting your printer to your network that way. Once the printer is connected, download/install the CUPS printer driver and ICA driver from HERE. Once that is done, go into printers and scanner and add the printer.

If the printer is still not detected,

I recommend you reach out to Canon support. You will need to register your Canon gear HERE to access additional support options.

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Re: PIXMA MG3620 Mac won't see printer

HilRay — Wed, 24 Apr 2024 17:50:37 GMT

I'm having the same issue. It worked for years, then all of a sudden the printer can't and won't connect to my MAC.

Why would this happen out of no where? and how do i fix it?