topic Re: pixma driver error on Macbook Pro/Ventura in Desktop Inkjet Printers

PIXMA MX922 driver error on Macbook Pro/Ventura

rsmoke — Fri, 01 Sep 2023 16:20:53 GMT

I discovered today that the tray selection function no longer works properly and that the printer attempts to select the wrong tray and as a result, fails to work. I am running venture and updated all the drivers. Any suggestions? Thanks.

Re: pixma driver error on Macbook Pro/Ventura

Arthur — Fri, 01 Sep 2023 12:04:06 GMT

Hello!

So that the Community can help you better, we will need to know more information.

What is the exact model PIXMA you're using (it's usually on the top or front of the unit)?

Any other details you'd like to give will only help the Community better understand your issue.

If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.

If you're outside the USA, please click HERE to find support options in your country.

Thanks and have a great day!

Re: pixma driver error on Macbook Pro/Ventura

rsmoke — Fri, 01 Sep 2023 16:16:09 GMT

Thanks for writing. It's an older model Pixma MX922. I uploaded all the drivers, reselected the printer on my Mac, deleted the Plist file. That is all the trouble shooting I could think of doing on my end. I believe the issue might be on the software side.

Re: PIXMA MX922 driver error on Macbook Pro/Ventura

rsmoke — Sat, 02 Sep 2023 22:31:47 GMT

Hello, I figured out my problem. Thanks for trying to help. The issue was with printing settings the document creator affixed--setting options that I didn't know existed! Appreciate your taking the time with this query.