topic Re: G7020 stopped printing color after Mac Monterey update in Desktop Inkjet Printers

G7020 stopped printing color after Mac Monterey update

Support-HaHa — Fri, 04 Nov 2022 21:26:30 GMT

Hi. As stated, the print function wasn't working for color after I upgraded the OS. Then it started to only print very faint B&W.

I went through a stage where the MFU kept asking for a new driver and there wasn't one on the website. I finally download a new driver a few weeks ago.

Frankly, I don't print much and have been too busy to deal with it, but now I have something that *must* be printed and I'd like to get the color going again or it will be too dried up to restart.

Thanks in advance for any help you can offer.

Re: G7020 stopped printing color after Mac Monterey update

Patrick — Mon, 07 Nov 2022 17:35:10 GMT

Hi Canon Customer,

Please follow the steps on this page to perform a nozzle check and cleanings (if necessary):

https://ij.manual.canon/ij/webmanual/Manual/All/G7000%20series/EN/UG/ug-132.html

If the issue persists, please take a photo of the nozzle check that you printed and attach it to your reply of the post.

Re: G7020 stopped printing color after Mac Monterey update

Support-HaHa — Thu, 31 Aug 2023 15:29:03 GMT

Wow. Could you possibly Mae it any more difficult to do this? And you want me to enter a unique password on a link that's not secure? I like this printer, but it's a poor choice for someone who prints infrequently, but when I need to print it would be nice to have a legible copy, especially because when I need to print it's usually a legal or a sales document. FYI, I did a nozzle check, a cleaning and two deep cleanings and it did not fix the issue. Not only does it still print poorly, but it sometimes prints black and sometimes blue-ish, in the same document at times. I've wasted a lot of ink, but there is still plenty. Thanks for the suggestions, but I'll need to come back to this, I'm out of time to mess around.