MX922 Service Code C000

snohomie — Mon, 28 Aug 2023 19:21:50 GMT

Hello! I have an old MX922 that is encountering service code C000. I have tried all the suggestions to cycle the power, check for unseated ink tanks, check for loose objects and paper jams, and slide the ink tank tray but to no avail. Any suggestions?

Re: MX922 Service Code C000

ArthurJ — Thu, 31 Aug 2023 18:47:10 GMT

Hi,

You have performed the steps we would suggest and since the error does not clear, the printer would require service.

If the printer is in it's 1 year warranty, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.

If the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Re: MX922 Service Code C000

snohomie — Thu, 31 Aug 2023 18:52:15 GMT

I appreciate your help. I ended up buying a new printer, the TR8620a.

topic MX922 Service Code C000 in Desktop Inkjet Printers

MX922 Service Code C000

Re: MX922 Service Code C000

Re: MX922 Service Code C000