topic Re: Canon g620 Blue Lines not printing in Desktop Inkjet Printers

Canon g620 Blue Lines not printing

SkyeKelrose — Wed, 02 Aug 2023 15:17:21 GMT

I have a Canon G620 that I bought for my small sticker business back in March

It worked GREAT for the first few months, but now I believe the Blue is misbehaving

The prints have lines left in them, but only in the blue, green and/or purple areas, which is why I believe the blue is the problem

I've done all the cleanings, ink flush, and updates that are recommended, but it's still not printing right. In fact, it's gotten worse

(page in the back is what it WAS, page in the front is what it's doing now)

Re: Canon g620 Blue Lines not printing

Patrick — Fri, 04 Aug 2023 20:15:59 GMT

Hi SkyeKelrose,

It would appear that your PIXMA G620 would require service. Because it is in warranty, please contact one of Canon's Technical Support Representatives via phone or chat to obtain your in warranty options. To contact a Technical Support Representative, please use the link below to log into your My Canon Account:

https://mycanon.usa.canon.com

Re: Canon g620 Blue Lines not printing

SkyeKelrose — Mon, 14 Aug 2023 20:45:28 GMT

I have tried to get in contact with support, but the chat is unavailable

Re: Canon g620 Blue Lines not printing

Mike — Mon, 14 Aug 2023 23:15:08 GMT

If chat is currently unavailable, please contact technical support at: 1-800-652-2666.

We look forward to your call!

Re: Canon g620 Blue Lines not printing

bradthetechnut — Tue, 15 Aug 2023 01:45:15 GMT

If by chance you didn't get an answer:

Reload or redownload the printer driver. If there's more than one on the Canon site, be sure to use the newest.
Be sure to use only Canon ink. Some aftermarket brands can clog printer heads.

Re: Canon g620 Blue Lines not printing

SkyeKelrose — Tue, 15 Aug 2023 21:46:23 GMT

I'll try redownloading the driver, thanks!
As for ink, I'm still using the original ink that came with a machine, so we're all good there😁

Re: Canon g620 Blue Lines not printing

bradthetechnut — Tue, 15 Aug 2023 22:40:30 GMT

Hopefully you have some luck there. I recently I had to download driver twice for 2 separate issues.

Re: Canon g620 Blue Lines not printing

SkyeKelrose — Wed, 16 Aug 2023 12:54:42 GMT

Redownloading the driver worked!!!! Thank you SO MUCH!!!!

Re: Canon g620 Blue Lines not printing

bradthetechnut — Wed, 16 Aug 2023 19:28:05 GMT

You're welcome and I'm glad it worked!! : )