topic Re: Can't get printer status for my new PIXMA TR8620a printer when I start a print job in Desktop Inkjet Printers

Can't get printer status for my new PIXMA TR8620a printer when I start a print job

billg8 — Sat, 05 Aug 2023 23:49:32 GMT

I’m on Windows 11 and have 2 Canon Pixma printers. The Canon MyPrinter app, printer settings, printer status, only show for the older MX920 printer. I want to see these for my newer TR8620a printer. How do I do this?

Re: Can't get printer status for my new PIXMA TR8620a printer when I start a print job

jrhoffman75 — Sun, 06 Aug 2023 10:11:52 GMT

You would use the Canon IJ Printer Assistant Tool.

Re: Can't get printer status for my new PIXMA TR8620a printer when I start a print job

billg8 — Sun, 06 Aug 2023 18:31:41 GMT

Hi John, that assistant tool doesn't do what I sometimes want, i.e., to see the print status, to enable quick deleting if I'm printing the wrong thing, and other active print management in real-time. Those the MyPrinter app does. When I start a print, the window for that app opens soon after. But sometimes not soon enough. And with my former MX922 I could open it whenever I wanted, regardless of whether a print is active or not. I still have that app on my PC - I just can't get it to apply for the 8620a.

Re: Can't get printer status for my new PIXMA TR8620a printer when I start a print job

jrhoffman75 — Mon, 07 Aug 2023 12:30:26 GMT

Hi.

Not sure if this is what you want: