PIXMA MG3620 Has Stopped Printing Pictures

Celestialsol — Wed, 02 Aug 2023 19:22:23 GMT

Hi!
My MG 3620 printer has stopped printing pictures. It will only print documents. When I try to print a photo, the box just disappears, and the printer doesn't do anything. I have tried printint several pictures with no luck, but I have no problems with documents. It was printing with no issues just a few days ago. Any ideas?

Re: PIXMA MG3620 Has Stopped Printing Pictures

Patrick — Fri, 04 Aug 2023 20:29:45 GMT

Hi Celestialsol,

We can assist you with your issue, but we would need a little more information.

Are you using Windows? If so, what version? If you are using a Mac, what version of OSX is installed?

Are you using your PIXMA MG3620 wirelessly? Or are you using it with a USB cable?

When you attempt to print a photo, what application are you using (ex: Photoshop, Preview, Lightroom, etc)?

Have you printed a nozzle check? If so, did your printout match the example below?

If not, to print a nozzle check, please follow the steps listed in the manual, which can be access by clicking THIS LINK.

topic PIXMA MG3620 Has Stopped Printing Pictures in Desktop Inkjet Printers

PIXMA MG3620 Has Stopped Printing Pictures

Re: PIXMA MG3620 Has Stopped Printing Pictures