topic Re: Canon TS6420a grid lines in print in Desktop Inkjet Printers

Canon TS6420a grid lines in print

schechka — Sun, 21 Aug 2022 12:52:45 GMT

I just purchased a Canon TS6420a last week and there are lines in my print. I have done all the cleaning options and nothing works. There are still faint grid (both horizontal and vertical lines). Does anyone know how to fix this? I am printing on regular white paper. Thanks.

Re: Canon TS6420a grid lines in print

bradthetechnut — Sun, 21 Aug 2022 19:14:40 GMT

Did you try a print head alignment?

If that doesn't work, try different ink cartridges. May be the starter cartridges are a little dry.

Could you also upload a photo of what it's doing?

To make sure, I'm going to take it that it's not a feed problem and it's not breaking apart lines that way. My previous TR4522 did that. I now have a TR7022a. It's similar to yours, but has top feed scanner.

Re: Canon TS6420a grid lines in print

schechka — Sun, 21 Aug 2022 20:29:31 GMT

I have tried all the basic cleaning and alignment features on the printer. It does not appear to be a feed problem. It’s looks to me like there’s some overlap in the print and is making those spots darker. Thanks for any thoughts!

Re: Canon TS6420a grid lines in print

bradthetechnut — Sun, 21 Aug 2022 20:38:15 GMT

Thanks for uploading the photo. I was thinking you were getting faint blank lines breaking the image apart.

You did good troubleshooting steps. I'd try different ink cartridges. May be reinstall the ones you have first, though I'm doubtful on that one.

If the printer still does that with different ink cartridges, I'd pursue as a warranty issue or trade the printer.

Re: Canon TS6420a grid lines in print

bradthetechnut — Sun, 21 Aug 2022 20:59:49 GMT

You might also find some ideas here if you haven't Googled already. I noticed some videos show up. I also noticed some of it is was you tried already.

Re: Canon TS6420a grid lines in print

schechka — Sun, 21 Aug 2022 21:08:14 GMT

Ok, thank you!

Re: Canon TS6420a grid lines in print

bradthetechnut — Sun, 21 Aug 2022 21:15:05 GMT

You're welcome. : )

My link was edited out by a moderator. I Googled "canon ts6420a adding faint lines on paper."

Re: Canon TS6420a grid lines in print

CGS — Wed, 02 Aug 2023 00:09:04 GMT

Did you ever resolve the lines in your prints problem? I just purchased a Canon Prograf Pro-1000 and I am getting the same faint lines on each print I run???? Going to tear my hair out!!!

Re: Canon TS6420a grid lines in print

bradthetechnut — Wed, 02 Aug 2023 00:23:18 GMT

Are you using draft, standard, or high quality print; and by any chance have you tried switching inbetween those?

Re: Canon TS6420a grid lines in print

bubblezzzzzz — Sat, 04 Nov 2023 21:47:20 GMT

Hi, just got my printer yesterday and having the same problem as well as color being washed out. After hours of messing around it seems like windows photos was the problem. I opened the picture with one photo viewer (an alternative app to view photos) and then right clicked to print and the lines are gone. Go back to printing using windows photos and it is back. windows photosOne Photo Viewer

Re: Canon TS6420a grid lines in print

bubblezzzzzz — Sat, 04 Nov 2023 22:02:01 GMT

BTW I also changed my settings to High, here are screenshots.

Re: Canon TS6420a grid lines in print

ArthurJ — Tue, 12 Dec 2023 14:58:55 GMT

Hi,

Please use the steps HERE to print a nozzle check directly from your printer. Once that is done, please take a picture of the nozzle check and attach it to your reply.

We look forward to hearing from you.

Re: Canon TS6420a grid lines in print

bubblezzzzzz — Tue, 12 Dec 2023 18:16:24 GMT

I resolved the issue and the steps above show how I did it. The nozzles were not the issue. It was a windows software compatibility problem.

Re: Canon TS6420a grid lines in print

lilnickiwonder — Wed, 24 Jan 2024 23:40:07 GMT

I'm having this problem too- everything I've ever printed from this printer comes out with the same lines as they showed above. I've done all the cleaning options too, and I'm on Windows 11, printing from either Google Chrome, UPDF Pro, Photos, or Silhouette Studio (a design software.) I'm using the starter Canon ink from the printer box- but I've never gotten prints without lines, still!

Any fixes for this?

It's either this or possibly just buy another printer at this point because I need a good one for my art business. I can't print art with lines going through!

Re: Canon TS6420a grid lines in print

bubblezzzzzz — Wed, 24 Jan 2024 23:47:17 GMT

did you see what I posted for a fix? Windows photos was the problem. I opened the picture with one photo viewer (an alternative app to view photos) and then right clicked to print and the lines are gone. Go back to printing using windows photos and it is back. I also changed the quality and posted pictures to show what the settings where. No amount of cleaning is going to help it is a software issue from what I can tell.

Re: Canon TS6420a grid lines in print

bradthetechnut — Thu, 25 Jan 2024 00:31:16 GMT

Since this turned out to be a software problem and not mechanical as bubble pointed out, one idea is to reload/redownload printer software. This has resolved issues for me and others that seemed mechanical.

For example, my printer seemed to have a feed problem whereas it would space out lines of print, leaving blank lines in between. After other troubleshooting, reinstalling the software solved it.

Whether bubble's suggestion works or mine, feedback appreciated as to which one is working for others. Please remember to mark the suggestion that works as an Accepted Solution.

I'm a little surprised there isn't any feedback as to bubble's solution.

Moderator - And then again, what happened to the Accepted Solution button? It doesn't appear in Chrome or Edge using Android 10.

Re: Canon TS6420a grid lines in print

FerociousPanda3 — Sun, 28 Apr 2024 17:04:34 GMT

This is unfortunate, I'm wondering if you ever got that resolved? I bought one exactly like yours in 2023 and it's still printing with lines... i honestly didn't realize it was printing with them until I decided to print some canva designs. i had to go back to my homework from 2023 to inspect it and sure enough, eveything has lines... I feel like i've tried everything to correct this issue... HELLLLPPP

Re: Canon TS6420a grid lines in print

FerociousPanda3 — Sun, 28 Apr 2024 17:08:18 GMT

I couldn't find this app..