topic TR8620a suddenly stopped printing the sent doc. Instead it prints a Cover Page and a blank page. in Desktop Inkjet Printers

TR8620a suddenly stopped printing the sent doc. Instead it prints a Cover Page and a blank page.

yafaconsulting — Thu, 27 Jul 2023 20:48:00 GMT

Re: TR8620a suddenly stopped printing the sent doc. Instead it prints a Cover Page and a blank page.

StevenMOD — Thu, 27 Jul 2023 20:51:12 GMT

Hello yafaconsulting,

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof), and what program you're printing from. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: TR8620a suddenly stopped printing the sent doc. Instead it prints a Cover Page and a blank page.

yafaconsulting — Thu, 27 Jul 2023 21:07:27 GMT

Thanks - I''m using Chromebook and the printer worked fine until today. I just did a workaround where I added my printer as new and that seems to do the trick. Still it's not clear why the original problem occurred.