PIXMA TS3122 Support code 1682

capuni — Thu, 20 Jul 2023 19:17:49 GMT

Hello, I'm getting error Support code 1682 and other errors indicating ink catridges. I already change the cartridges and also clean the print heads but still receiving the error. I was printing okay until I got this error.

Re: PIXMA TS3122 Support code 1682

ArthurJ — Mon, 24 Jul 2023 18:00:55 GMT

Hi,

Since you already changed the cartridges and the error does not clear, I recommend performing a reset of the printer. While the printer is on, unplug the power cord from the printer. While the power is off, press the power button 5 times. After 60 seconds plug the power cord back in and power on the printer.

If you are using Canon ink designed for this model printer and the error does not clear after the reset, the printer will require service.

If the printer is in it's 1 year warranty, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.

If the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Re: PIXMA TS3122 Support code 1682

capuni — Mon, 24 Jul 2023 18:50:09 GMT

Thank you for replying. I ordered genuine Cannon cartidriges and it work. The issue was the generic cartridges were defective.

topic Re: PIXMA TS3122 Support code 1682 in Desktop Inkjet Printers

PIXMA TS3122 Support code 1682

Re: PIXMA TS3122 Support code 1682

Re: PIXMA TS3122 Support code 1682