topic Re: How to select paper source (for Pixma G7020) while printing with Microsoft Word 2019? in Desktop Inkjet Printers

How to select paper source (for Pixma G7020) while printing with Microsoft Word 2019?

elzorroazul777 — Wed, 29 Mar 2023 02:40:41 GMT

In general, I am familiar with choosing selecting the paper source based on my printing needs but I can not find an option to change the paper source after navigating to File -- Page Setup -- Paper -- Paper Source, where 'default' is my only option. I have installed the Canon printer drivers found here.

Please advise.

Thank you!

Re: How to select paper source (for Pixma G7020) while printing with Microsoft Word 2019?

jrhoffman75 — Wed, 29 Mar 2023 13:16:27 GMT

Do you see this print dialogue page?

Re: How to select paper source (for Pixma G7020) while printing with Microsoft Word 2019?

elzorroazul777 — Wed, 29 Mar 2023 16:30:23 GMT

Okay, I figured it out. I should have mentioned that I am using Windows in a VM environment on a Macbook using Parallels. Thanks to the screenshot you posted, I was able to see that the printer dialogue that was being presented to me was not necessarily the dialogue that would be presented in a native Windows environment. I then realized that perhaps Parallels was sharing it's printers with Windows and because of the added complexity features were dropped off. This turned out to be true, as far as I could tell, because after disabling printer sharing through the Parallels VM settings I was able to see the 'default/standard' printer dialogue which included the option to choose more paper sources than just the default cassette.

Re: How to select paper source (for Pixma G7020) while printing with Microsoft Word 2019?

Hguilmette — Fri, 30 Jun 2023 17:15:56 GMT

Works great for my pc. Problem is I can't find a printer app for my phone or tablet that provides that option. Every time I forget to change the optionals menu from "photo" to "plain" and change borderless to normal, the print goes to the rear tray which I don't use. So I have to either open rear tray and insert paper, or cancel the print job and start again. Anything that assumes an object is a photo (real or not) goes through this process. Anybody got a better Android print utility? Samsung, Canon, Brother, etc. all fail this need.

Harris

Re: How to select paper source (for Pixma G7020) while printing with Microsoft Word 2019?

Stephen — Fri, 30 Jun 2023 18:42:23 GMT

I'm not a tech, but Parallels was likely just using the Air Print standard, rather than the actual driver interface. I'm glad you were able to figure it out!

Re: How to select paper source (for Pixma G7020) while printing with Microsoft Word 2019?

Canonugh — Tue, 04 Jul 2023 18:30:14 GMT

I’m having the same problem printing from either an Android phone or iPad. It shouldn’t be this difficult to chose a paper source.