topic Re: Canon Pixma MG2500 will not print -- error message Support 5B00 in Desktop Inkjet Printers

Canon Pixma MG2500 will not print -- error message Support 5B00

cathtalk — Sat, 17 Jun 2023 21:45:28 GMT

The printer gives me an error message saying, "Support 5B00 A Printer Error has occurred. See the manual and contact the service center. The Green light and the alarm light alternately blink.

I changed both cartridges. I even tried to clean the print head/cartridge area with isopropyl rubbing alcohol.

I'm still getting this same error message. What can I do?

What can I do?

When I checked the manual,

https://ij.manual.canon/ij/webmanual/Manual/W/MG2500%20series/EN/CNT/Top.html

Re: Canon Pixma MG2500 will not print -- error message Support 5B00

shadowsports — Sun, 18 Jun 2023 15:23:57 GMT

Greetings,

This error typically indicates the Waste Ink Collection Pad is full. This is not a user replaceable part. If you have a printer repair shop nearby you can investigate repair. If you do not, the cost to repair, and ship will exceed the replacement cost. My recommendation: its time for a new printer.

Re: Canon Pixma MG2500 will not print -- error message Support 5B00

cathtalk — Fri, 30 Jun 2023 16:29:05 GMT

Thank you for replying. I'll investigate with a repair shop first.