topic Re: PIXMA TR8620a Cleaning Cycle After Every Print Job in Desktop Inkjet Printers

PIXMA TR8620a Cleaning Cycle After Every Print Job

Mr_Bear — Sat, 24 Jun 2023 12:57:16 GMT

Hello Everyone,

I hope I'm posting this in the right place - I too seem to have this problem with a brand new TR8620a that I purchased just under 2 weeks ago.
After printing, within a few seconds I hear the printer make the sounds of going into a somewhat short cleaning cycle. This happens every time I print something.
I have set the "Auto Power" settings set to "auto power on: Enable" and "auto power off: Disable".

I did this in the hopes of "preventing" ink wasting cycles - by leaving the printer on all the time. I don't know if my settings are a problem, or if it's this particular printer, or a well know issue as seems to be indicated in the above posts.

I have two weeks to return the printer, the 14th day is this Sunday! So I'm hoping someone can comment and let me know their thoughts.

Thank you.

Re: PIXMA TR8620a Cleaning Cycle After Every Print Job

ArthurJ — Mon, 26 Jun 2023 18:32:23 GMT

Hi,

For this issue, I recommend reaching out to Canon support. The real time feedback of a live technical support call/chat would be very beneficial in this case.

You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you.

Re: PIXMA TR8620a Cleaning Cycle After Every Print Job

Mr_Bear — Mon, 26 Jun 2023 22:40:57 GMT

Thank you Arthur. Unfortunately I had some issues come up at home which kept me from properly troubleshooting as you suggested. The store I bought it from only had a 2 week return time so I ended up returning it yesterday (the last day).

On a happier note, I purchased another Canon today, the mega tank G6020 - so hopefully that will work out better for me and Canon keeps me as a customer.