https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Issue-with-usb-connection-to-TR4720-PRINTER/m-p/424295#M64687 <P>The unit will scan to windows 10,&nbsp; but it keeps saying printer is not responding. We can't use unit with wireless,&nbsp; must be usb. We have tried everything,&nbsp; anyone else been able to resolve this issue? It's a new printer.&nbsp;&nbsp;</P> Wed, 21 Jun 2023 16:30:58 GMT DAWN65 2023-06-21T16:30:58Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Issue-with-usb-connection-to-TR4720-PRINTER/m-p/424295#M64687 <P>The unit will scan to windows 10,&nbsp; but it keeps saying printer is not responding. We can't use unit with wireless,&nbsp; must be usb. We have tried everything,&nbsp; anyone else been able to resolve this issue? It's a new printer.&nbsp;&nbsp;</P> Wed, 21 Jun 2023 16:30:58 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Issue-with-usb-connection-to-TR4720-PRINTER/m-p/424295#M64687 DAWN65 2023-06-21T16:30:58Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Issue-with-usb-connection-to-TR4720-PRINTER/m-p/424723#M64725 <P>Hi,</P> <P>When you added the printer to your Windows 10 computer, did you install the driver from the Canon website, or go into printers and scanners and select Add Printer?&nbsp;</P> <P>Also, if you would like to resolve this issue in real time,&nbsp;<SPAN>I recommend reaching out to Canon support for real time support. You will need to</SPAN><SPAN>&nbsp;</SPAN><A href="http://canon.us/account" target="_blank" rel="nofollow noopener">register your Canon gear HERE to access additional support options</A><SPAN>.</SPAN></P> <P><SPAN>We look forward to hearing from you.&nbsp;</SPAN></P> Fri, 23 Jun 2023 17:15:26 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Issue-with-usb-connection-to-TR4720-PRINTER/m-p/424723#M64725 ArthurJ 2023-06-23T17:15:26Z