topic Re: PIXMA iX6820 Need Printer's User Name and Password in Desktop Inkjet Printers

PIXMA iX6820 Need Printer's User Name and Password

Sweejak — Wed, 14 Jun 2023 12:40:29 GMT

"Show Printer Web Page", ix6820

In the ix 6800 series print dialog I only have 'Supply Levels" and "Show Printer Web Page"
When I go to the web page I have a user name and password, but I do not know what they are.
What is the typical username, my computer username?
Is there a way to reset these items so I can see the webpage?

Re: PIXMA iX6820 Need Printer's User Name and Password

ArthurJ — Thu, 15 Jun 2023 19:03:33 GMT

Hi,

By default, the user name should be ADMIN and the password would be the serial number of your printer. Make sure to enter the first four letters of the serial number as capital letters.

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Re: PIXMA iX6820 Need Printer's User Name and Password

Sweejak — Fri, 16 Jun 2023 15:38:51 GMT

Thank you, that worked.

Re: PIXMA iX6820 Need Printer's User Name and Password

kumasanx — Thu, 02 May 2024 01:23:23 GMT

Hello, I've just installed my ix6820 and tried to get on the printer's web page, using ADMIN as the User Name and the serial number (letters in caps!)...to no avail. What do I do when this doesn't work?

Re: PIXMA iX6820 Need Printer's User Name and Password

tjrowe — Thu, 19 Sep 2024 23:08:23 GMT

This isn't working for me with my new 6820. Has this changed recently? Could it be something else?

Re: PIXMA iX6820 Need Printer's User Name and Password

BessH — Sat, 21 Sep 2024 15:53:01 GMT

Hi. I've tried entering my serial number with caps as my admin password for my new Pixma iX6820 when setting up the wireless printing (with a cable), but it is not working. I've also tried "canon" and "admin". I've also tried resetting to factory defaults and trying these passwords again. Still doesn't work.

I'm using I'm using macOS 14. Has the password changed?

Re: PIXMA iX6820 Need Printer's User Name and Password

doggycanvas — Mon, 04 Nov 2024 16:23:44 GMT

I'm having the same issue. Password isn't working and the reset isn't working. Has anyone resolved this?

Re: PIXMA iX6820 Need Printer's User Name and Password

BessH — Tue, 05 Nov 2024 18:38:33 GMT

Yes! In the manual there are instructions for printing the network configuration page. (I can't remember exactly how, but it's by pushing the cancel button for some number of seconds.) The very bottom of the page has the default password listed. And it's NOT the serial number! I hope this helps!

Re: PIXMA iX6820 Need Printer's User Name and Password

nghian95 — Sun, 18 May 2025 23:38:19 GMT

It's after the Power light blinks 6 times! It will only work if your Power button / Internet button aren't already flashing. I had to restart the printer, then hold the second button (Cancel/Resume) until Power blinked 6 times and then it printed out the password at the bottom. Which was NOT the serial # on the back of the printer as BessH mentioned.

Re: PIXMA iX6820 Need Printer's User Name and Password

rubberduckey — Sat, 22 Aug 2026 04:25:15 GMT

Tried the 6 blinks, printed the Network Configuration page, last line says IP Address Filtering - Disabled. No password other than the WPS password mid page.

Re: PIXMA iX6820 Need Printer's User Name and Password

Patrick — Tue, 25 Aug 2026 15:35:42 GMT

Hi rubberduckey,

The default password is the serial number of your iX6820 in all capital letters (view info here).

If the printer has the latest firmware, the default password was changed to a random string of characters.

To view the password if the firmware has been updated, please press and hold the down the middle button on your printer and then release that button when the POWER lamp flashes white 6 times (view in manual here).

The Network Configuration page will print. The password will be listed as "default password" line at the bottom of the page.

If neither of these are working, you can reset the network settings of your PIXMA iX6820 to their default values.

Please note, if you perform this, you will then have to reconnect your PIXMA iX6820 to your Wi-Fi. You may use the cableless setup method (view steps here) or if your router has WPS, you can use either the push button method (view steps here) or the PIN code method (view steps here).

To reset your PIXMA iX6820's network settings, please press and hold the down the middle button on your iX6820 and then release that button when the POWER lamp flashes white 9 times (view in manual here).

Once reset, reconnect your PIXMA iX6820 to your Wi-Fi.

After it is reconnected, print the network configuration pages again. If the password does not appear at the bottom, please use the serial number of your printer (in all capital letters) as the ADMIN password.

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