topic Re: PIXMA 3522 won't print in Desktop Inkjet Printers

PIXMA TS3522 won't print, not available error

randal — Thu, 08 Jun 2023 22:08:38 GMT

When I try to print, it says printer not available. I have tried power cycling printer and modem, and connecting to a different WiFi source.

Re: PIXMA 3522 won't print

Tiffany — Thu, 08 Jun 2023 12:53:31 GMT

Welcome to the Canon forum!

So that the Community can help you better, please let us know whether you're using the PIXMA MG3522 or the PIXMA TS3522. We will also need to know which operating system is running on your computer (i.e. Windows or macOS and which version) and how they talk to one another. Any other details you'd like to give will only help the Community better understand your issue. The forum is not intended for immediate support. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE

Thank you!

Re: PIXMA 3522 won't print

randal — Thu, 08 Jun 2023 22:03:08 GMT

I posted all of this in my original post. It is a Pixma TS 3522, and I am printing wirelessly. I have tried it from both my computer (windows 11) and my android phone and neither worked, same error both times. It printed when I first set it up, now it just says "printer not available."

Re: PIXMA 3522 won't print

ArthurJ — Tue, 13 Jun 2023 17:41:18 GMT

Hi,

Please use the steps HERE to try and print the network settings page directly from the printer. Once it prints, check the following:

Is connection active in row 3-2-5?
Does the SSID in row 3-2-6 match your Wifi?
What is the signal strength in row 3-2-1?
In row 3-2-12 does the IP start with a 192, 10 or a different number?

We look forward to your reply.

Re: PIXMA TS3522 won't print, not available error

randal — Tue, 13 Jun 2023 18:24:20 GMT

I'll check those things. If they are all in line, then I'm going to try a factory reset. If they are not, how do I set them to the correct settings?

Re: PIXMA TS3522 won't print, not available error

ArthurJ — Tue, 13 Jun 2023 19:51:01 GMT

Hi,

If they are not correct or missing, you will need to reconnect your printer to your network. Please click HERE and scroll down to the wireless help option. This will provide you with different options to connect the printer back to your network.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Re: PIXMA TS3522 won't print, not available error

randal — Tue, 13 Jun 2023 20:24:26 GMT

I've already disconnected and reconnected the network. Yes, all of those things that you listed are correct. Ip address starts with 192, signal strength is 49%. I'm going to try a factory reset, because right now this thing is a $50 paper weight.

Re: PIXMA TS3522 won't print, not available error

randal — Tue, 13 Jun 2023 20:35:00 GMT

I did the factory reset, and now I can't get it to connect to WiFi at all

Re: PIXMA TS3522 won't print, not available error

randal — Sun, 18 Jun 2023 23:35:04 GMT

I have tried all of your suggestions, and finally reset my printer to factory. After two days of trying to find how to reconnect the wifi on the canon site, I finally gave up and googled it. This provided me with the answer. I am now back to square one. Printer on, connected to wifi, gives an error when I try to print.

Re: PIXMA TS3522 won't print, not available error

randal — Sun, 02 Jul 2023 20:57:32 GMT

Does anyone else have anything to say on this topic? I'm getting pretty fed up with not being able to use my printer

Re: PIXMA TS3522 won't print, not available error

Stephen — Mon, 03 Jul 2023 15:56:47 GMT

Welcome to the Canon Forums!

The Forums aren't intended for immediate assistance. If your question is of an urgent nature, click HERE to visit your My Canon Account to discover your personalized support options.

If you're outside of the USA, please click HERE to find your support options.

Re: PIXMA TS3522 won't print, not available error

randal — Mon, 03 Jul 2023 16:16:58 GMT

Stephen, I don't necessarily need to print right now. I was just hoping someone would come up with something

Re: PIXMA TS3522 won't print, not available error

ArthurJ — Wed, 05 Jul 2023 12:09:55 GMT

Hi,

If the printer is reconnected and the signal strength is below 60%, I would recommend moving the printer closer to the router if possible. If a printer has to low of a signal strength, the computer can give off a false offline error when trying to print. Even though the printer is connected, because the signal is so low, the computer reacts like the printer is offline.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Re: PIXMA TS3522 won't print, not available error

randal — Wed, 05 Jul 2023 13:12:02 GMT

I got a solution from outside the forum. Thanks

Re: PIXMA TS3522 won't print, not available error

nanee — Wed, 06 Mar 2024 00:31:56 GMT

My printer is literally touching my router.

Re: PIXMA TS3522 won't print, not available error

nanee — Wed, 06 Mar 2024 00:32:36 GMT

Please share, I'm having the same problem.

Re: PIXMA TS3522 won't print, not available error

Nicole4 — Fri, 07 Jun 2024 19:06:49 GMT

Yes. Please share. I’m having the same issue. On 2 different printers! It’s driving me crazy now.