topic Re: TR8520 Support Code 1300. Looks terminal in Desktop Inkjet Printers

TR8520 Support Code 1300. Looks terminal

VRMO — Sat, 10 Jun 2023 01:01:15 GMT

Hello I have a TR8520 displaying Support Code 1300. From my research on this forum, it appears that it's a terminal issue.

What are my options here? Is this a repairable issue? Is it worth the money for repair as oppose to buying a new printer?

My biggest issue is that we recently stocked up on the PG 281 Ink cartridges so I don't want to lose the value on those. Are there other Canon printers available through Canon Direct that take those cartridges? I can't seem to find one that is compatible.

Any help is appreciated.

Re: TR8520 Support Code 1300. Looks terminal

shadowsports — Sat, 10 Jun 2023 02:39:15 GMT

Greetings,

Possible solution to your error message:

Canon Knowledge Base - Support Code 1300 Appears - TR8520

Potential replacements:

Canon PIXMA TS6220
Canon PIXMA TR7520
Canon PIXMA TR8520
Canon PIXMA TR8620
Canon PIXMA TR8620a
Canon PIXMA TS6120
Canon PIXMA TS6220
Canon PIXMA TS6320
Canon PIXMA TS702
Canon PIXMA TS702a
Canon PIXMA TS8220
Canon PIXMA TS8320
Canon PIXMA TS9120
Canon PIXMA TS9520
Canon PIXMA TS9521C
Canon PIXMA ts8120

Re: TR8520 Support Code 1300. Looks terminal

jrhoffman75 — Sat, 10 Jun 2023 12:43:40 GMT

It is rarely economical to repair a consumer grade printer, assuming you could even find a place that works on them. A new printer comes with a complete set of ink cartridges as well, so that cost would need to be added to any repair cost when doing the cost/benefit.

From Rick's list I have the TR8620a which uses the 281 series. I am very happy with that device. Based on the numbering I am guessing it is the successor to the 8520 model.

Re: TR8520 Support Code 1300. Looks terminal

VRMO — Tue, 13 Jun 2023 20:53:46 GMT

Thank you for the list of ink cartridge compatible printers. I found a used one on Amazon but it was delivered poorly packed and broken as soon as we opened the box. There is no actual paper jam in the unit. We've looked everywhere. I read elsewhere on this forum that occasionally that is a terminal error having to do with a faulty part (I forget what it was called).