My Pixma 922 makes a scratchy sound when printing

4Adonai — Fri, 15 Aug 2014 21:06:42 GMT

Why does my Pixma 922 make a scratchy sound when printing? It just started today, and I have cleaned the rollers, the bottom tray (which is the only tray I use), I have aligned the printer heads, and unclogged the cartridges. I have troubleshooted the printer and it states all is okay? Nothing is wrong with the printing images and no half printed testing pages.

Assistance please and any ideas will be marvelous!

Re: My Pixma 922 makes a scratchy sound when printing

Patrick — Mon, 25 Aug 2014 19:33:29 GMT

Hi 4Adonai,

There is a setting the in the printer driver that may resolve this issue, "Prevent Paper Abrasion". To enable this, please follow these steps:

1. Click on Start and then Control Panel.

2. Click on Printers.

3. Right click the PIXMA MX922 and left click on Printing Preferences.

4. Click on the Maintenance tab.

5. Click on the Custom Settings button.

6. Place a checkmark next to Prevent Paper Abrasion.

7. Click OK.

8. Click Apply (if available) and then OK.

Attempt to print. The noise should be gone when printing.

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My Pixma 922 makes a scratchy sound when printing

Re: My Pixma 922 makes a scratchy sound when printing