topic Re: Lines in photo prings in Desktop Inkjet Printers

PIXMA TS9521C Lines in photo prints

emiama — Thu, 01 Jun 2023 15:48:36 GMT

Hi, I have a Pixma TS9521C printer. It has started printing photos with lines (uneven coloration on the prinits in horizontal lines pattern). I have run cleaning, deep cleaning, print head alignment, but no help. What should I do to fix it? Thanks

Re: Lines in photo prings

Stephen — Thu, 01 Jun 2023 15:23:12 GMT

Hi there!

So that the Community can help you better, we will need to know more information.

Which version of Windows or macOS are you using?
How do you connect to your printer (USB or WiFi)?
What kind of paper are you using?
Which app are you using to print your photos?
Any other details you'd like to give will only help the Community better understand your issue.

If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.

If you're outside the USA, please click HERE to find support options in your country.

Thanks, and have a great day!

Re: Lines in photo prings

emiama — Thu, 01 Jun 2023 15:46:39 GMT

Hi Stephen: Windows 10 Pro; Wifi; Pacific Inkjet 5x7 Premium Matte Photo Paper; Google Photos and/or Adobe Photoshop Express; printer is less than 1 year old. Thanks and have a great day too

Re: Lines in photo prings

ArthurJ — Mon, 05 Jun 2023 19:44:07 GMT

Hi,

After the cleanings, did you print a nozzle check? If so, did you see any lines in the color bars on the print out?

We look forward to your reply.

Re: PIXMA TS9521C Lines in photo prints

emiama — Mon, 19 Jun 2023 18:09:07 GMT

Hi Arthur J, I'm back to it now, have printed the nozzle check and do not see lines in the color bars on the printout. What now, and thank you