topic Canon Pixma TR7020a printer will not accept a USB cable at the printer end. Tried two cables! in Desktop Inkjet Printers

Canon Pixma TR7020a printer will not accept a USB cable at the printer end. Tried two cables!

gpfournier — Sun, 04 Jun 2023 23:43:32 GMT

Re: Canon Pixma TR7020a printer will not accept a USB cable at the printer end. Tried two cables!

Danny — Tue, 06 Jun 2023 12:37:03 GMT

Hi, gpfournier! Unless we're mistaken, it sounds like you're having trouble getting a USB cable to connect to your printer. The PIXMA TR7020a uses an A-to-B USB cable with the flat A end going to your computer and the square B end going into your printer. If you've made sure of this and you're experiencing a different problem, please let the community know so that we can help you.

Re: Canon Pixma TR7020a printer will not accept a USB cable at the printer end. Tried two cables!

shadowsports — Tue, 06 Jun 2023 13:06:18 GMT

GPfournier,

Please take a photo of the plug and cable end you are using.

Re: Canon Pixma TR7020a printer will not accept a USB cable at the printer end. Tried two cables!

gpfournier — Mon, 12 Jun 2023 18:47:31 GMT

RESOLVED!!!

I was online with Canon help and described my problem. In real-time, I was trying to connect the cable to the printer using pressure (no luck!) and then by varying the angle of entry. Suddenly, the USB cable end felt secure. I tried printing and was successful. YEA!!! Also, a shout-out to the Canon Help Desk. I have called the Desk three times in the last month and was very impressed with the knowledge and patience of their employees.