topic Re: PIXMA mx922 prints blurry. in Desktop Inkjet Printers

PIXMA mx922 prints blurry.

afip4n6doc — Mon, 27 Jul 2015 04:03:43 GMT

Our PIXMA mx922 prints blurry. I have already cleaned the encoding strip.

When I print a black and white text document. some lines on a printed document are sharp and crisp, while others are faint and blurry. These crisp and blurry lines alternate all the way down the page.

When I print a mixed color and black text document (such as a screen capture of this current page), the color sections are sharp but the black ink sections are blurry as mentioned previously.

The blurry text almost looks like a double image of the letters.

Thank you in advance for any suggestions.

Re: PIXMA mx922 prints blurry.

merrymary247 — Mon, 27 Jul 2015 19:14:17 GMT

Encoder strip would be the big culprint here.

http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secureFlag=false&TIMEZONE_OFFSET=&CMD=VIEW_ARTICLE&ARTICLE_ID=60939

Re: PIXMA mx922 prints blurry.

merrymary247 — Mon, 27 Jul 2015 19:22:16 GMT

might try cleaning it again. Move the ink carriage to make sure you get both sides of the encoder strip.

Re: PIXMA mx922 prints blurry.

Ameriguat — Fri, 12 Feb 2016 18:15:59 GMT

I've done this multiple time and it hasn't fixed it...

Re: PIXMA mx922 prints blurry.

Northshore — Thu, 05 May 2016 17:53:31 GMT

Didi you get an answer to your question? I have had an MX922 printer stored for 6 months and just restarted it to find this problem. Thanks.

Re: PIXMA mx922 prints blurry.

Michael — Thu, 05 May 2016 18:43:44 GMT

Hello.

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

Re: PIXMA mx922 prints blurry.

Ameriguat — Thu, 05 May 2016 22:34:20 GMT

Nope, I just traded it in for a newer one

Re: PIXMA mx922 prints blurry.

AWJones — Tue, 23 Aug 2016 00:25:17 GMT

Still looking for a solution on this one.

I've cleaned, aligned. Removed and cleaned the print head and still not saticfied with the results. With the number of people that have reported this issue, someone has to have an answer?

Re: PIXMA mx922 prints blurry.

dpramest — Wed, 24 Aug 2016 01:08:28 GMT

I'm having the same problem. I've noticed that all the information that is set on a page prints clear, but any variant answers such as name, addresses, phone numbers are blurry. I've tried cleaning the encoder strip as well as deep cleaned x 3, and aligned the printer. I have the Pixma MG7120

Re: PIXMA mx922 prints blurry.

Patrick — Thu, 25 Aug 2016 15:00:16 GMT

Hi dpramest,

It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.

Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.

Re: PIXMA mx922 prints blurry.

RandyRusconi — Sat, 19 Nov 2016 21:04:02 GMT

my canon MX922 prints blurry from the PGBK ink only. I did all the cleaning and deep cleaning and printer alignment and cleaned the encoder film. Even unistalled and reinstalled the drivers. Nothing helped. Canon knows about this problem. It is very common. I set my printer to print on Premium Paper (like a photo) and it prints perfectly. This is a defect with this printer. For Canon to let this go is inexcusable. I will use this workaround until I've finished up all my extra ink then I will purchase a different brand. This is my last Canon printer.

Re: PIXMA mx922 prints blurry.

Ramona — Mon, 21 Nov 2016 13:47:36 GMT

Hi RandyRusconi,

Since the cleanings of the print head and encoder film and alignments have not resolved the blurry printing issue, the printer will require servicing. We ask that you please contact a Canon technical support representative here to obtain servicing options available to you. A representative will be happy to assist you free of charge.

Re: PIXMA mx922 prints blurry.

pfeldman — Sat, 04 Feb 2017 05:08:23 GMT

The link that you provided isn't working: "This site can’t be reached"

Re: PIXMA mx922 prints blurry.

drkibble — Wed, 08 Mar 2017 18:27:32 GMT

"I set my printer to print on Premium Paper (like a photo) and it prints perfectly."

I was having the same problem on my MX920 - 2 lines would print OK, then about 4 lines would be blurry/misaligned. It would do this all the way down the document and on every page. All maintenance methods were tried numerous times but with no success.

I tested switching to Photo Printing and Photo Papers (I chose Matte Photo paper) and either Standard or High quality (it only allows for these two settings) and it worked fine. Note that I'm talking about the black ink only. I tested Photo Printing on Standard Paper at different print quality settings and it didn't work...it just reverted back to the 2 good lines, 4 blurry lines deal.

Since it's black ink only, I recommend bypassing the usual Maintenance > Nozzle Check > Print Test Page protocol as this wastes color ink as well as black. Go to Printer Properties under the General tab, click on Preferences and set the paper ti Photo and ink quality to High or Standard (also be sure the paper size matches your liking). Click Apply and OK. Now click on Print Test Page. This should print out a Windows Printer Test Page that is mostly just text and in black ink only. Note- you may have to check the Grayscale print option if this page prints in color.

I believe this process uses more black ink, but it's worth it if you need to print. I only use my printer for mostly signature pages and it doesn't use a lot of ink or need to be in color. I plan on using DIY refill ink to help compensate for the increased use of black ink.

I hope this helps!

Re: PIXMA mx922 prints blurry.

pfeldman — Fri, 10 Mar 2017 20:50:55 GMT

Very interesting!

I was able to resolve the blurry printing issue by running the deep cleaning multiple times, but this wastes a ton of ink.

Re: PIXMA mx922 prints blurry.

Ian_Weeks — Mon, 23 Oct 2017 10:08:27 GMT

I also have the same issue. Crisp printing on some lines but with alternating blurry lines at regular intervals down the page. The blurred lines appear to be a double image where the second print is slightly offset. Only the black PG-BK jet is affected.

I've tried deep clean & head alignment but neither gave any improvement. However the photo quality print workaround does work (thanks dkribble) although it's extremely slow. This workaround rules out the possibility of a roller error as this would effect all colours and print modes....

Guess I'll just have to use up my ink & get another printer from another brand (I'm not encouraging Canon to keep producing poor quality products).

Re: PIXMA mx922 prints blurry.

llea24 — Sat, 11 Nov 2017 19:16:35 GMT

This worked for me Thanks

Re: PIXMA mx922 prints blurry.

1104grandcay — Sun, 12 Nov 2017 13:29:46 GMT

How should I clean strip to try and prevent blurring

Re: PIXMA mx922 prints blurry.

raz9801 — Wed, 15 Nov 2017 17:30:39 GMT

I had tried ALL the suggested fixes from Canon (except calling their tech support) and THIS SOLUTION WORKED for me!!!!! I set my media type to photo paper (kept the quality at Standard) and it fixed the printed alternating blurry lines. Thank you, drkibble, THANK YOU!!

Re: PIXMA mx922 prints blurry.

KerrieLee — Wed, 29 Nov 2017 06:23:54 GMT

Thank you for sharing this solution. It fixed the blurry text problem that has been driving me crazy. On my PIXMA922, I set to Business Document, High Resolution Paper and High Quality for the best results. It slows down the print job, but it's worth it to get sharp, clear text.

So, special kudos to you!!!