PIXMA G4210 prints black ink as green

joshbennett820 — Tue, 30 May 2023 14:55:45 GMT

I have a Pixma G4210 and the black is printing as green I've done cleaning and deep cleaning multiple times each (even black/color separately), as well as an ink flush, and it's still printing blacks as green.

Please help!

Re: PIXMA G4210 prints black ink as green

ArthurJ — Tue, 30 May 2023 19:06:30 GMT

Hi,

Since the cleanings and ink flush did not resolve the issue, the printer would require service.

If the printer is in it's 1 year warranty, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.

If the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

topic Re: PIXMA G4210 prints black ink as green in Desktop Inkjet Printers

PIXMA G4210 prints black ink as green

Re: PIXMA G4210 prints black ink as green