topic Re: G3270 Printer is offline in Desktop Inkjet Printers

G3270 Printer is offline

Blackbeen — Thu, 25 May 2023 13:58:26 GMT

Power light is on, disabled Auto Power Off but printer still goes offline over time, have to power cycle twice to make available, how can I resolve this so I can use printer when I'm away from it.

Re: G3270 Printer is offline

ArthurJ — Tue, 30 May 2023 18:10:33 GMT

Hi,

You can try disabling the ipv6 setting on your printer. Please click HERE for the steps.

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Re: G3270 Printer is offline

Blackbeen — Tue, 30 May 2023 18:22:35 GMT

The menu is different on the G3270 but I think I found the setting, no way to see if ipv6 is off or on, I enabled/disabled & enable ipv4, again no way to tell if both are on or off.
I have found that if the PC is up & connected it will stay this way (so far...) but when off for extended periods I have to power cycle the printer (which is in standby mode) to have it online.