topic Re: Pixma MG2522 won't connect to my computer in Desktop Inkjet Printers

Pixma MG2522 won't connect to my computer

tg68291 — Tue, 05 Nov 2019 02:03:29 GMT

I tried the CD-Rom to add driver, it says 'printer detected' then switches to 'printer not detected'. I tried downloading updated drivers, it did the same thing. I tried restarting my computer and starting the installation over, it didn't work either. Same error. I've always used hp printers before, I'm thinking about taking this thing back and getting another hp. Is there anything else I could try?

I'm running Windows 10, and the printer is connected, not wireless.

Re: Pixma MG2522 won't connect to my computer

shadowsports — Tue, 26 Mar 2024 13:06:42 GMT

@tg68291 wrote:
I'm running Windows 10, and the printer is connected, not wireless.

Assuming this means USB?

These are the latest drivers (installer) for your device. Supports 32/64bit MG2522

With USB devices, the general rule is you run the installer prior to connecting the device, or wait to be prompted for connection before plugging it in. Doing this before or out of sequence can cause issues.

The printer should be connected directly to a USB 2.0/3.0 port on a laptop or back of your desktop. Using a hub powered or unpowered is not recommended.

If you have any failed installation attempts (in Programs and Features) or existing printer instances (Control Panel > Device and Printers) these should be uninstalled and/or removed before attempting installation again.

The user profile you are installing under should have administrator privileges. 3rd party anti-virus software could/might interfere with installation, so be mindful of this.

**Edited to correct grammar and formatting

Re: Pixma MG2522 won't connect to my computer

infinistorm — Sat, 24 Oct 2020 07:08:48 GMT

I know this is an old post in an old thread but I am having this exact issue, tried this solution, and it failed to work.

I don't know what I'm doing wrong. I'm have tried repeatedly to get this printer to install the driver - both from the cd rom and from an online download - and it just doesn't connect. It either fails to detect the printer at all or switches from detected to not detected.

Does anyone have any solutions? Because I'm about ready to just return this printer and go back to HP.

Re: Pixma MG2522 won't connect to my computer

Hector — Mon, 23 Nov 2020 19:42:05 GMT

Hello Infistorm,

If the setup detects the printer and then switches to not detected, it will usually mean that the computer is not reading the device properly. In this situation, you can go in to devicemanager and then you can try right clicking and uninstalling any connections for the printer.

While the printer is connected and turned on, press the Windows key and the letter R key at the same time on your keyboard. In the run box that appears, you can type in "devicemgmt.msc" and click OK. In device manager, check for any headings for other devices.If you see other devices, you can click the arrow next to and then you can right click and uninstall any connections for the MG2500. You can also check under Universal Serial Bus controllers and then you can right click and uninstall any connections for USB printing support or the MG2500.

Once those have been unsintalled, you can disconnect the printer. You can download and reinstall the setup from the link HERE and then you can reconnect the printer once the setup asks to connect the printer.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Re: Pixma MG2522 won't connect to my computer

dnpeters7 — Sun, 12 Sep 2021 17:58:23 GMT

Thanks! I was trying for a couple hours to sort this out. THIS WORKS WELL. Appreciate it. I have the MG2522.

Re: Pixma MG2522 won't connect to my computer

Ms_lpg — Sat, 25 Sep 2021 02:26:36 GMT

Thank you, Hector!

After 3 FRUSTRATING tries - This worked beautifully!!

Re: Pixma MG2522 won't connect to my computer

allforjc22 — Mon, 24 Jan 2022 01:50:00 GMT

Unfortunately when I follow these directions devicemgmt.msc is not found by my computer!!! Now what?

Re: Pixma MG2522 won't connect to my computer

pegasusCanon — Tue, 12 Apr 2022 01:17:50 GMT

Same problem, and the solution has no effect. Why the setup program can't handle this automatically? Not a user friendly setup. I'm considering switch to other brand.

Re: Pixma MG2522 won't connect to my computer

pegasusCanon — Fri, 15 Apr 2022 17:21:32 GMT

Finally I resolved my problem.

Environment: Dell XPS One 2720, Windows 11 home

Solution:

1. Disconnect any other USB devices other than MG2522 and keyboard, keep MG2522 off.

2. Run MG2522 setup program. Select only MP driver and quick menu, disselect all others.

3. Power on MG2522 when setup program need detect.

4. Bingo! I succeed (though after several days trying to follow the titled solution here many times but still failed).

Wish my solution also works for you and others that can't succeed using the titled solution above.

Re: Pixma MG2522 won't connect to my computer

pegasusCanon — Fri, 15 Apr 2022 17:25:31 GMT

I tried this solution many times but still can't resolve my problem. Finally I succeed using my own method. The key steps are connect only MG2522 on USB, then select only MP driver and quick menu at setup program.

Re: Pixma MG2522 won't connect to my computer

nymets1973 — Fri, 10 Jun 2022 18:23:42 GMT

After trying to solve it on my own for about 4 hours this worked the FIRST time!!

Re: Pixma MG2522 won't connect to my computer

TruckerBlaze — Sun, 04 Dec 2022 22:33:33 GMT

I tried for over 2 months to do what Canon told us to do but it never worked. I tried what pegasusCanon said that they did and it worked like a charm.

Re: Pixma MG2522 won't connect to my computer

katkatkatkat — Fri, 19 May 2023 16:30:21 GMT

The accepted solution didn't work for me, and for awhile I thought it had damaged my laptop. I am still not sure the laptop is okay.

When I tried the solution, devicemgmt.msc was not found, so I started typing device manager in the search box. At some point that brought up the device manager. Other devices didn't have anything obvious about the mg2522 so I tried uninstalling unknown device. The Universal etc had nothing likely looking.

Then I continued. It took 20-30 minutes to download and almost as long to try to install then it got to the printer connection panel where it had been failing. It sat there forever.

So I tried stopping the installation, if it was even running, There is no progress indicator. That left the system in a state where it wouldn't restart without about an hour of work, including it installing Windows updates even though I have updating turned off. Now my ystem is up but noticeably slow.

Re: Pixma MG2522 won't connect to my computer

katkatkatkat — Fri, 19 May 2023 20:13:46 GMT

Will I know which entries in the select what you want to include are the "MP driver" and "Quick menu"? That is, are the names obvious? I lack the moral fiber to spend an hour or two getting back to that point just to see. Thank you.

Re: Pixma MG2522 won't connect to my computer

katkatkatkat — Fri, 19 May 2023 20:57:15 GMT

I tried pegasusCanon's method and it also failed What crappy software.

Re: Pixma MG2522 won't connect to my computer

pegasusCanon — Fri, 19 May 2023 22:25:56 GMT

Uninstall canon drivers if any, then just connect the printer, do not connect other usb device. During setup, there’s a way to select what should be installed, I just select QuickMenu and MP driver, then the setup can detect the printer and complete the installation. Yeah, this setup has wasted too much time of customer, I would give it negative score, since it had not done enough test.

Re: Pixma MG2522 won't connect to my computer

pegasusCanon — Fri, 19 May 2023 22:29:12 GMT

Try connect to the usb port at back of computer, sometimes it’s stable than the ports on the front.

Re: Pixma MG2522 won't connect to my computer

katkatkatkat — Sat, 20 May 2023 23:09:05 GMT

Thanks, I didn't even know there was a port back there, It still fails, tho.

Re: Pixma MG2522 won't connect to my computer

katkatkatkat — Tue, 23 May 2023 20:49:02 GMT

I found a solution that worked for me on reddit at:

https://www.reddit.com/r/printers/comments/kpzqj2/canon_mg2522_driver_wont_install/?onboarding_redirect=%2Fr%2Fprinters%2Fcomments%2Fkpzqj2%2Fcanon_mg2522_driver_wont_install%2F

First I downloaded and tried to install the drivers from the Canon website. It goto not finding the printer and said if I quit the drivers would not be there. I snaid bad words and quit and the followed the procedure from the url above from barksonic:

Open Start Menu > Settings > Devices > Printers & Scanners and it should show the drivers aren't available. left Click on the device and it should have a button to remove the device, click on it. Next Physically disconnect the printer from the PC and reconnect shortly after. It should come up without the drivers warning.

And presto everything worked. Whole process took about 5 minutes.

Re: Pixma MG2522 won't connect to my computer

texasislander — Mon, 10 Jul 2023 20:32:22 GMT

I followed all the directions and still didn't get it installed.....until I realized that my new computer had Windows 11 in S mode which blocked all apps and programs that didn't originate with Microsoft. I had to go to the Microsoft store and turn off S mode and then all the directions given here work just fine! Now my printer and computer are on speaking terms! Thanks!