https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-MG3620-Unable-to-find-model-name-to-setup/m-p/419568#M64056 <P>I just got the Canon PIXMA MG3620</P><P>I've installed the app, the only model number I can see on the printer is "MG3620" which of course isn't an option on app. The serial number is KNWF5<FONT color="#FF0000"><STRONG>XXXX.</STRONG></FONT> SOMEONE HELPPPP</P> Wed, 17 May 2023 23:21:26 GMT Frustrated1019 2023-05-17T23:21:26Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-MG3620-Unable-to-find-model-name-to-setup/m-p/419568#M64056 <P>I just got the Canon PIXMA MG3620</P><P>I've installed the app, the only model number I can see on the printer is "MG3620" which of course isn't an option on app. The serial number is KNWF5<FONT color="#FF0000"><STRONG>XXXX.</STRONG></FONT> SOMEONE HELPPPP</P> Wed, 17 May 2023 23:21:26 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-MG3620-Unable-to-find-model-name-to-setup/m-p/419568#M64056 Frustrated1019 2023-05-17T23:21:26Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-MG3620-Unable-to-find-model-name-to-setup/m-p/419586#M64057 <P>Is the app you are referring to the Canon installation software?</P><P>If so, frequently the software applies to anumber of printers in the same family. Is there a choice for "MG3600 Series"?</P> Wed, 17 May 2023 23:17:59 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-MG3620-Unable-to-find-model-name-to-setup/m-p/419586#M64057 jrhoffman75 2023-05-17T23:17:59Z