topic PIXMA TS6420a double vision printing in Desktop Inkjet Printers

PIXMA TS6420a double vision printing

1hsmom — Thu, 04 May 2023 20:18:28 GMT

I have a ts6420a and the printer is printing double words (on top of each other but just off enough to create a visual nightmare). I have cleaned everything, aligned the printheads etc. It will be both pages if I print double sided but If I print one page at a time sometimes part of the words are normal and sections are blurry and double.

I've only had this printer 9 months. Help me fix this please.

Does anyone know what else I can do?

Re: PIXMA TS6420a double vision printing

Patrick — Fri, 05 May 2023 15:43:19 GMT

Hi 1hsmom,

Blurry printing from your PIXMA TS6420a can be caused by a smudge on the encoder/timing strip.

Please follow the steps in this Knowledgebase Article to clean the encoder/timing strip:

https://support.usa.canon.com/kb/index?page=content&id=ART177605

Re: PIXMA TS6420a double vision printing

1hsmom — Sat, 06 May 2023 17:44:14 GMT

we didn't see anything on the strip but cleaned it anyway and reran all the test pages which print perfectly. Still, whenever anything is sent to the printer it prints double.

Re: PIXMA TS6420a double vision printing

rclark041 — Wed, 15 Nov 2023 16:42:37 GMT

I have the same problem but only with PDF files. I don't know why only PDF files. Is there something different about PDF files?