topic MX492 Driver & software package won't install in Desktop Inkjet Printers

MX492 Driver & software package won't install

2BOB — Wed, 03 May 2023 18:20:56 GMT

Cannot get it install on windows 11 because the window don't expand to where you can click next.

Hitting enter on keyboard don't work. Also why haven't Canon address this issue it's also on windows 10 where you see half the next button on the exe installation

Re: MX492 Driver & software package won't install

Patrick — Fri, 05 May 2023 12:19:12 GMT

Hi 2BOB,

Please try temporarily changing your monitor's resolution before running the installation.

Right click the desktop and left click on Display Settings.

In the window that appears, select a higher resolution, one greater than 1024 x 768.

Once set, please attempt to install again.

More information regarding changing resolution can be viewed here:

https://support.microsoft.com/en-us/windows/view-display-settings-in-windows-37f0e05e-98a9-474c-317a-e85422daa8bb

Re: MX492 Driver & software package won't install

2BOB — Sun, 14 May 2023 18:45:31 GMT

My resolution is way higher than what you recommended..this is a Canon issue that was never address