topic Re: Broken tray on PIXMA TR4720 in Desktop Inkjet Printers

Broken tray on PIXMA TR4720

treelover727 — Thu, 27 Apr 2023 14:39:43 GMT

Hi there! The paper tray snapped off of my printer (thanks to my toddler) and now the printer won't print. you can see the area where it attaches to the printer unit is broken on either side. I am getting Error Code 5100. Can I buy a replacement paper tray to resolve the issue, or should I purchase a new unit? Thank you.

Re: Broken tray on PIXMA TR4720

jrhoffman75 — Thu, 27 Apr 2023 22:06:03 GMT

You could call Canon Parts Order Desk at (866) 481-2569.

Don't know if it is user replaceable or even available.

The reality with lower priced printers - this one looks like $100 - is that repair is rarely cost effective.

A new printer includes new ink, so the cost of a set of ink would need to be added to the repair cost, or even the part cost.