topic PIXMA TS9521C Error 1240 in Desktop Inkjet Printers

PIXMA TS9521C Error 1240

Canon4us — Tue, 25 Apr 2023 13:34:19 GMT

Has anyone encountered an error 1240 telling you to open control panel and pull out paper output tray (on new printer) and then once you complete the task, the error remains?

Re: TS9521C

shadowsports — Sun, 23 Apr 2023 20:52:10 GMT

Greetings,

I believe you need to press OK or the Home button to acknowledge the error.

Re: PIXMA TS9521C Error 1240

MercyVille — Tue, 02 May 2023 03:34:57 GMT

Im super frustrated about this error. How I can solve it?

Re: PIXMA TS9521C Error 1240

shadowsports — Tue, 02 May 2023 14:19:51 GMT

@MercyVille wrote:
Im super frustrated about this error. How I can solve it?

It would be helpful if you provided the steps to reproduce the issue, as well as any steps you took to resolve it. "Pressed" the OK button, acknowledged the error, etc.

Re: PIXMA TS9521C Error 1240

MercyVille — Tue, 02 May 2023 21:09:26 GMT

please I need a number of the technical support I will loose a very important opportunity cause this printer

Re: PIXMA TS9521C Error 1240

MercyVille — Tue, 02 May 2023 21:22:58 GMT

I followed all the Simone steps as appears on the screen. and it doesn’t works.

Re: PIXMA TS9521C Error 1240

NJBuckeye — Sun, 18 Feb 2024 20:08:47 GMT

There has to be a solution to this problem, but I have yet to see a person post one. I would like to speak to a support person. Does anyone have a number?

Re: PIXMA TS9521C Error 1240

StevenMOD — Sun, 18 Feb 2024 20:13:10 GMT

Hi NJBuckeye,

You can find all of your personalized support options, including live support, by logging into your MyCanon Account now at: http://canon.us/account Be sure to register printer first before calling in to get directly connected.