topic Re: Canon pixma ip8720 in Desktop Inkjet Printers

Canon pixma ip8720

reginar12 — Mon, 08 May 2017 19:19:50 GMT

Just bought recently. Went to set it up and accidentally held down the cancel/resume button and since then it keeps blinking back and forth with my power button. I have unplugged it, waited a few minutes, replugged it in and it still does it. My ink cartridges also will not move.

Re: Canon pixma ip8720

Crista — Mon, 08 May 2017 19:28:05 GMT

Hi reginar12!

Thanks for posting in the Canon Forums!

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Re: Canon pixma ip8720

Michael — Mon, 08 May 2017 20:06:26 GMT

Hello.

What pattern is displayed by the unit? Count how many times the alarm light flashes before pausing, or how many times the lights alternate before the pattern repeats.

For faster assistance, you can reach our phone and email support groups at Contact Us.

Re: Canon pixma ip8720

reginar12 — Mon, 08 May 2017 22:44:11 GMT

Flashes power then the orange blinks. They each blink 12 times. We called customer service and nothing has come up.

Re: Canon pixma ip8720

Ramona — Tue, 09 May 2017 05:21:55 GMT

Hi reginar12,

Please turn off the printer, unplug the power cord and leave it out for at least 10 minutes, then plug it back in and turn it back on to see if this will resolve the issue. If the issue continues, the printer will require servicing. We ask that you please contact a Canon technical support representative here to obtain your servicing options.