topic Re: MG3600 WiFi printing ok with Chrome, scanner not found in Desktop Inkjet Printers

MG3600 WiFi printing ok with Chrome, scanner not found

not_eppi — Mon, 10 Apr 2023 21:11:19 GMT

Hello,

The MG3600 can print in WiFi (only via Chrome for PDF), but when I try to scan using WiFi connection it cannot find the scanner. Switching to the printer is fine, it still works, but the scanner doesn't.

I tried to remove the firewall, but nothing changed.

Any suggestion beyond returning the printer to the store?

Thanks,

not_eppi

Re: MG3600 WiFi printing ok with Chrome, scanner not found

ArthurJ — Wed, 12 Apr 2023 18:53:08 GMT

Hi,

Please try the steps HERE to scan into your Chromebook. If these steps dont work and you have an Android or iOS device, please download our free Canon print inkjet selphy app. The app has a scan feature and once the scans are saved on your Android or iOS device, you can send them to your Chromebooks.

Re: MG3600 WiFi printing ok with Chrome, scanner not found

not_eppi — Wed, 12 Apr 2023 19:03:30 GMT

Thanks Arthur, I will try the Selphy, althuogh I may have tricked you. I do not have a Chromebook, but a MacBook. The issues (already pointed out in another thread) is that Acrobate reader and the Preview software from Apple are not producing any print out. On the other hand, if PDF is opened in Chrome, I can print it.

Now I am having the issue with the scanner. I do not have a cable yet, so not sure if the scanner is working at all, but I am not able to start it from Wi-Fi, whereas the printer works from Wi-Fi.

Hope this clarifies it.

not_eppi

Re: MG3600 WiFi printing ok with Chrome, scanner not found

not_eppi — Tue, 18 Apr 2023 15:01:37 GMT

I am amazed at the fact that I can scan and print from the phone app,but i can't connect via wireless the scanner. Also, the Canon IJ software can't find the printer but the bonjour mac and the app on the phone can? That's awkward, but I am no expert.