https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/TS8350-stuck-on-start-up-screen/m-p/413956#M63304 <P>Hi all.</P><P>MyTS8350 is stuck on start up screen, Canon logo.</P><P>I've unplugged and tried resetting many times but no good.</P><P>Any advice please?</P> Tue, 11 Apr 2023 12:13:20 GMT Jester77 2023-04-11T12:13:20Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/TS8350-stuck-on-start-up-screen/m-p/413956#M63304 <P>Hi all.</P><P>MyTS8350 is stuck on start up screen, Canon logo.</P><P>I've unplugged and tried resetting many times but no good.</P><P>Any advice please?</P> Tue, 11 Apr 2023 12:13:20 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/TS8350-stuck-on-start-up-screen/m-p/413956#M63304 Jester77 2023-04-11T12:13:20Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/TS8350-stuck-on-start-up-screen/m-p/413967#M63306 <P>Greetings,</P><P>I do not believe there is a way to reset the device if the printer does not successfully boot or the web UI is unavailable.</P><P><A href="https://ij.manual.canon/ij/webmanual/Manual/All/TS8300%20series/EN/UG/ug-179.html" target="_blank">Canon : PIXMA Manuals : TS8300 series : Reset setting</A></P><P>You did the correct thing, disconnecting from power and trying the restart.&nbsp; If a power event preceded this behavior, Its likely the printer will require service or replacement.&nbsp; &nbsp;</P> Tue, 11 Apr 2023 13:38:09 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/TS8350-stuck-on-start-up-screen/m-p/413967#M63306 shadowsports 2023-04-11T13:38:09Z