Shadow printing & paper jams MX532

guycomo — Sat, 08 Apr 2023 16:03:21 GMT

After a paper jam while doing duplex printing, my MX532 printer is printing with a severe shadow and prone to jamming with an error code 5100. I cleaned the encoder film and now does not jam as often. When I try to fix the alignment, it jams (with code 5100) while printing the alignment sheet, so am unable to do a print head alignment. When I do a "Windows Printer Test Page" it prints perfectly. When I print a nozzle check, the Black ink portion prints 1/8 of an inch to the left of the color prints. It seems that the printer cartridges goes to far to the left when printing and causes the jam error code.

Re: Shadow printing & paper jams MX532

guycomo — Sat, 08 Apr 2023 16:56:54 GMT

Managed to fix the problem. There is a strip of felt like material that runs under the printer heads - the right edge had been pushed up a bit and was causing the jams and error codes. After realigning the heads and cleaning the encoder film again, it prints better than ever.

topic Re: Shadow printing & paper jams MX532 in Desktop Inkjet Printers

Shadow printing & paper jams MX532

Re: Shadow printing & paper jams MX532