https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Error-code-5-156-69-when-attempt-scanning-function-of-MG3520/m-p/412621#M63120 <P>I can print, copy but not scan. This started when updated to new Dell running windows 11. I swap printer out with MG3620 and no issue. I put MG3520 on other PC running Windows 10 pro and have identical issue.&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Jeff5_0-1680363418428.png" style="width: 400px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/40672iB0E0154DC2535629/image-size/medium?v=v2&amp;px=400" role="button" title="Jeff5_0-1680363418428.png" alt="Jeff5_0-1680363418428.png" /></span></P><P>&nbsp;</P> Sat, 01 Apr 2023 15:42:55 GMT Jeff5 2023-04-01T15:42:55Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Error-code-5-156-69-when-attempt-scanning-function-of-MG3520/m-p/412621#M63120 <P>I can print, copy but not scan. This started when updated to new Dell running windows 11. I swap printer out with MG3620 and no issue. I put MG3520 on other PC running Windows 10 pro and have identical issue.&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Jeff5_0-1680363418428.png" style="width: 400px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/40672iB0E0154DC2535629/image-size/medium?v=v2&amp;px=400" role="button" title="Jeff5_0-1680363418428.png" alt="Jeff5_0-1680363418428.png" /></span></P><P>&nbsp;</P> Sat, 01 Apr 2023 15:42:55 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Error-code-5-156-69-when-attempt-scanning-function-of-MG3520/m-p/412621#M63120 Jeff5 2023-04-01T15:42:55Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Error-code-5-156-69-when-attempt-scanning-function-of-MG3520/m-p/412623#M63121 <P>Thanks for letting us know what Canon product you've got. The PIXMA MG3520 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!<BR /><BR />You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.<BR /><BR />Hope this helps!</P> Sat, 01 Apr 2023 15:50:59 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Error-code-5-156-69-when-attempt-scanning-function-of-MG3520/m-p/412623#M63121 Danny 2023-04-01T15:50:59Z