Pixma MX922 Printer B200 error

jimannette2 — Fri, 17 Mar 2023 21:22:45 GMT

I need to erase/reset the memory on my printer but I can't get past the B200 error screen. How do I get to see the menu again?

Re: Pixma MX922 Printer B200 error

ArthurJ — Tue, 21 Mar 2023 17:53:46 GMT

Hi,

The B200 is a general hardware failure error and the printer would need to be replaced.

If the printer is in it's 1 year warranty, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.

If the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

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Pixma MX922 Printer B200 error

Re: Pixma MX922 Printer B200 error