topic Re: Tr8620a not working with mac in Desktop Inkjet Printers

Tr8620a not working with mac

Cmayer93 — Mon, 13 Mar 2023 19:45:42 GMT

I just bought a canon TR8620a and it works great when printing from my phone but when I try to print from my Mac I get “unable to reach printer”. I’m running macOS Ventura 13.2.1. Thanks.

Re: Tr8620a not working with mac

Stephen — Mon, 13 Mar 2023 20:13:12 GMT

Did you install the software from the site?

Here's the whole setup wizard: https://canon.us/ijsetup

Here's just the software step: https://canon.us/3lijdR7

Re: Tr8620a not working with mac

Cmayer93 — Mon, 13 Mar 2023 20:32:46 GMT

Yeah I did all that but it still says "printer unreachable at this time" when i try to print.

Re: Tr8620a not working with mac

Stephen — Mon, 13 Mar 2023 20:36:14 GMT

Thank you for the update! We recommend registering the printer via your My Canon Account at https://canon.us/account and then calling our team at 1-800-OK-CANON (800-652-2666). They'll walk you through getting it on your network and get you up and printing in no time!