topic Re: TR8620a Printer - Scanner problem. in Desktop Inkjet Printers

TR8620a Printer - Scanner problem.

Bertie — Mon, 13 Mar 2023 17:24:32 GMT

Hi, My Canon Ink Jet TR8620a printer is not even a month old and there is a problem with the scanner. It worked fine until about a week ago. Here's an attached photo of the problem.

You can see there are several areas where the scanner does not properly scan. I've tried scanning with numerous documents and they all have the same problem.

Question: Anyone know of a fix? Thanks for any assistance you can offer.

Re: TR8620a Printer - Scanner problem.

jrhoffman75 — Mon, 13 Mar 2023 17:27:32 GMT

"not even a month old"

Re: TR8620a Printer - Scanner problem.

Bertie — Mon, 13 Mar 2023 17:32:37 GMT

Hi John - Thanks for the quick reply. Will do as you suggest.