topic Re: PIXMA MG2522 & MG5220 - Installation from one overrides the other in Desktop Inkjet Printers

PIXMA MG2522 & MG5220 - Installation from one overrides the other

tbrosco — Fri, 03 Mar 2023 14:19:35 GMT

2nd PRINTER INSTALL, REMOVED 1ST PRINTER SHORTCUTS

Hello, I bought a MG2522 to use "on the road etc. I also own a 5220 ( which I have had for awhile and really like )

I loaded the 2522 on my HP, and when it was done I lost my 5220 " QUICK MENU " and " SHORT CUT bubbles "

off my desktop screen on laptop, how do I get them back ( I still need to use the 5220 as well ) ? Do I need to re install the 5220 again ? Or is there another way ?

Thank You

Re: 2nd PRINTER INSTALL, REMOVED 1ST PRINTER SHORTCUTS

Tiffany — Fri, 03 Mar 2023 00:14:06 GMT

Welcome to the Canon forum!

So that the Community can help you better, we will need to know which operating system is running on your computer (i.e. Windows or macOS and which version). Any other details you'd like to give will only help the Community better understand your issue. The forum is not intended for immediate support. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE

Thank you!

Re: 2nd PRINTER INSTALL, REMOVED 1ST PRINTER SHORTCUTS

tbrosco — Fri, 03 Mar 2023 17:04:04 GMT

It is Windows 10

Re: PIXMA MG2522 & MG5220 - Installation from one overrides the other

ArthurJ — Wed, 08 Mar 2023 18:33:10 GMT

Hi,

Click your Windows start button and scroll down until you see a Canon Utilities folder. Is the quick menu still listed in this folder?

We look forward to your reply.

Re: PIXMA MG2522 & MG5220 - Installation from one overrides the other

tbrosco — Fri, 10 Mar 2023 08:27:02 GMT

i think so, it says CANNON UTILITIES , but also now says " new " in blue text under it.

I might just reload the drivers off the disk.