PIXMA TS9020 not printing in color

Sheltie1242 — Fri, 03 Mar 2023 14:14:48 GMT

My printer is no longer printing in color, despite having new ink installed, several cleanings and deep cleanings. What else can I do to fix this? I don't use it that often, and it's not very old! Help!

Re: PIXMA TS 9020 not printing in color

ArthurJ — Tue, 28 Feb 2023 18:47:08 GMT

Hi,

If the cleanings and deep cleanings dont resolve the issue, there is most likely a internal issue with the printer and it would require service.

If the printer is in it's 1 year warranty, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.

If the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

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topic Re: PIXMA TS 9020 not printing in color in Desktop Inkjet Printers

PIXMA TS9020 not printing in color

Re: PIXMA TS 9020 not printing in color