topic Re: MX 492 with Windows 11 in Desktop Inkjet Printers

PIXMA MX492 "Driver Not Installed" Message

dzimens — Tue, 28 Feb 2023 15:06:18 GMT

PIXMA MX492 with Windows 11

I've installed the updated driver software, epd_-win-1_7_1-ea20_4.exe but when I go to link up my computer I have a screen pop up from Canon Inkjet Print Utility stating that "A driver supported by this software is not installed." but there is no direction as to what the driver is and where to get it. Thanks for any help.

Re: MX 492 with Windows 11

Stephen — Mon, 27 Feb 2023 18:29:12 GMT

That's Easy Photo Print. You want the drivers. HERE, HERE, and HERE.

Re: MX 492 with Windows 11

dzimens — Mon, 27 Feb 2023 19:35:11 GMT

Thank you! I'm glad it was an easy fix for this untech savie person!!

Re: MX 492 with Windows 11

Stephen — Mon, 27 Feb 2023 19:50:45 GMT

Me, too! 😉