PIXMA MG3520 Won't Print, Support Code 1401

SavanahSavell — Wed, 22 Feb 2023 14:15:20 GMT

I have replaced the ink cartridge twice, and I keep getting the support code 1401. On the printer itself there are two yellow lights the flash three times over and over. I have no idea what happened and how to fix it.

Re: Pixma MG3520, wont print

Stephen — Tue, 21 Feb 2023 17:04:55 GMT

Thanks for posting!

This indicates the printer can't "see" the cartridge: CLICK ME
If you've replaced the cartridge with a new Genuine Canon ink cartridge, and you're still seeing the error, the printer may be malfunctioning.

While our Forum Community members are welcome to chime in, your product has been retired. Once a product is retired, the official Canon support content (troubleshooting articles, user guides, how-to videos, etc.) may be removed from the Canon website.

To take advantage of Canon's innovative technologies, consider contacting our Canon Upgrade Specialists at 1-866-443-8002.

Have a great day!

topic Re: Pixma MG3520, wont print in Desktop Inkjet Printers

PIXMA MG3520 Won't Print, Support Code 1401

Re: Pixma MG3520, wont print