MX922 reports ink cartridge is low. NO replacements are recognized. Yet, the used cartridge is.

fmarshall — Fri, 10 Feb 2023 00:27:34 GMT

The MX922 shows the Magenta cartridge is low. The cartridge has a rapidly blinking red LED. When I replace the Magenta cartridge, the red LED does not light at all. Suspecting a bad cartridge, I ordered another. Same result with new cartridge #2!! These are Canon CLI 271XL cartridges. The printer has very low use - only for DVDs and an occasional envelope. I CANNOT USE THIS PRINTER AT ALL unless I keep the used cartridge installed. Not good.

I have examined the cartridge contacts and they appear to be in good shape.
I have cleaned the printhead.
I have reset the printer memory.
I have installed the latest firmware.

Now the Blue cartridge is doing the same thing. Replacing it shows no LED. I had to return the used cartridge to service in order to use the printer at all.

What shall I do?

Re: MX922 reports ink cartridge is low. NO replacements are recognized. Yet, the used cartridge is

ArthurJ — Mon, 13 Feb 2023 20:14:57 GMT

Hi,

Could you take a picture of the ink cartridges that are causing the issue and attach them to your reply here.

We look forward to hearing back from you.

Re: MX922 reports ink cartridge is low. NO replacements are recognized. Yet, the used cartridge is

fmarshall — Mon, 13 Feb 2023 22:11:34 GMT

Here you are!

topic MX922 reports ink cartridge is low. NO replacements are recognized. Yet, the used cartridge is. in Desktop Inkjet Printers

MX922 reports ink cartridge is low. NO replacements are recognized. Yet, the used cartridge is.

Re: MX922 reports ink cartridge is low. NO replacements are recognized. Yet, the used cartridge is

Re: MX922 reports ink cartridge is low. NO replacements are recognized. Yet, the used cartridge is