topic Pixma iX6850 in Desktop Inkjet Printers

Pixma iX6850

matabhaine — Tue, 17 Jan 2017 01:59:05 GMT

My first Canon printer, not pleased at all. The carriage moves to the middle then moves to the right inside the printer then returns off centre leaving the carriage partially exposed inside the right portion of the printer. The white and orange lights flash on and off. I haven't put paper in yet as I haven't inserted the ink. I tried to set up the wireless which was too difficult with the terrible lack of instruction. I tried to use a usb cable but it totally crashed my PC. Basically, the carriage will not stop in the middle and allow me to insert the cartridges. I switched it off and on at the mains but it does the same thing every time.

Re: Pixma iX6850

SamanthaW — Tue, 17 Jan 2017 02:08:33 GMT

Hi!

Welcome to The Canon Forums, and thank you for your inquiry!

We appreciate your participation, though we need to let you know that your product seems to be a model that is not supported by our team here at Canon USA.

The Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click here and select your country or region for your support needs.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Thanks for choosing Canon!

Re: Pixma iX6850

matabhaine — Tue, 17 Jan 2017 02:09:29 GMT

and you mate RMA