topic Re: PIXMA MX922 with error code B200 (Series MX920) in Desktop Inkjet Printers

PIXMA MX922 with error code B200 (Series MX920)

gnc — Sat, 08 Jul 2017 17:20:18 GMT

How do you clear the B200 Support Code on my Printer? I can't do anything with the printer until the B200 code is removed and does not pop up as soon as I power up the printer. AND what causes the B200 code to be active all of a sudden?? My printer is no longer in warranty, but has worked fine until this code issue appeared all of a sudden! Your nearest service center is over 250 miles away----hardly worth while to keep printer if no "work a round" is provided, and I doubt I'd buy another Canon if this issue is not resolved!

Re: PIXMA MX922 with error code B200 (Series MX920)

gnc — Sat, 08 Jul 2017 19:34:51 GMT

I found how to remove & replace the print head (after cleaning it up a bit), but I still get the B200 Support Code. Does this mean I must buy a new print head???

Re: PIXMA MX922 with error code B200 (Series MX920)

gnc — Sat, 08 Jul 2017 21:24:02 GMT

What is my cost of ordering a new Print Head?

Re: PIXMA MX922 Prints only BLANK Pages (Series MX920)

gnc — Tue, 01 Aug 2017 18:50:07 GMT

Kenskila, Thank you so much for you tip on how to get rid of the B200 code. Prior to receipt of your email I was able to finally get rid of the error code and my printer worked for about a week using one of the other tips I received from a member of the Forum. All of a sudden I experienced another printer issue. As I mentioned the printer worked well for about a week........then all of a sudden it decided to start printing nothing but BLANK pages. Everything seemed to work well up until it was supposed to print a page, but it now only prints BLANKS. I've tried everything w/o success, so I applied your tip of removing the Print Head and cleaning it under running water, as a last resort thinking it might be plugged up. Still no success. If you have any other tips I could apply, I'm up to trying anything right now! Thanks very much for your time. Gary

Re: PIXMA MX922 with error code B200 (Series MX920)

debillkeefe — Fri, 29 Sep 2017 18:31:08 GMT

1. Turn OFF Power
2. Open the print head bay (as though you were about to change inks)
3. Turn ON power
4. Wait for print carriage to start moving to the left and let it go past half way
5. Before print carriage reaches left hand side (but after going halfway across) shut the cover.
6. Leave the Printer turned on
7. Good to go.
I tried this and it worked for me

Re: PIXMA MX922 Prints only BLANK Pages (Series MX920)

Ramona — Thu, 16 Nov 2017 06:06:15 GMT

Hi gnc,

Please try performing at least one cleaning and two deep cleanings on the printer by following the steps shown here to try and resolve the issue of the blank pages printing. If you still experience difficulty, we ask that you please contact a Canon technical support representative here for further assistance. A representative will be happy to assist you free of charge.

Re: PIXMA MX922 with error code B200 (Series MX920)

tking — Fri, 08 Dec 2017 02:46:24 GMT

This worked for me. Power off,power on, allowed the printer to cycle through start up with cartridge door open. Released all the ink cartridges,reengage the ink cartridges. Printed pages with no error code.

Re: PIXMA MX922 B200 Error

lorira — Mon, 18 Dec 2017 00:28:30 GMT

Hello Canon support,

I also have this issue. It happened about a year ago, I went thru these steps and the issues was resolved. Now it's happened again, I went through the same steps, but it's not resolving the issue. I am unable to run any cleanings etc. The printer doesn't have an error until I try to print or do any maintainace on it. How do I verify that I need a new print head and do you have a part number for this? Other Suggestions? I am also out of warranty. thanks much, Lori

Re: PIXMA MX922 with error code B200 (Series MX920)

tking — Mon, 18 Dec 2017 01:00:20 GMT

Just wondering if you saw this post.
Dec 7
This worked for me. Power off,power on, allowed the printer to cycle through start up with cartridge door open. Released all the ink cartridges,reengage the ink cartridges. Printed pages with no error code.

Re: PIXMA MX922 with error code B200 (Series MX920)

lorira — Mon, 18 Dec 2017 01:11:42 GMT

Thanks! Yes, I tried that several times, cleaned teh print head twice... I think the print head is dead. I've been working on it for hours, power cycling etc.

Re: PIXMA MX922 with error code B200 (Series MX920)

Melapry74 — Fri, 29 Dec 2017 01:20:13 GMT

After trying everything I could do (including calling Canon support, who suggested replacing print head at a high cost, no less), nothing worked. I tried what you said. I figured, it couldn't hurt. IT WORKED! And so simple, too! Thank you!!

Re: PIXMA MX922 with error code B200 (Series MX920)

Melapry74 — Fri, 29 Dec 2017 01:22:14 GMT

Re: PIXMA MX922 with error code B200 (Series MX920)

RacerX74 — Sat, 06 Jan 2018 18:28:38 GMT

I tried this method and there was a ton of ink that poured out and I figured this was going to be the solution. Unfortunately, upon reassembly and multiple power cycling I still get the B200 code. Any other ideas? I'm stumped and really don't want to go down the road of another new printer/print head that cost roughly the same.

Re: PIXMA MX922 with error code B200 (Series MX920)

gnc — Sun, 07 Jan 2018 22:12:43 GMT

I finally gave up and bought another printer as the print head replacement was to expensive. I liked the MX922 printer so I decided to buy another. So far the replacement printer is working fine, and I kept the original printer for PARTS!

Re: PIXMA MX922 Prints only BLANK Pages (Series MX920)

malayagrove — Thu, 11 Jan 2018 03:53:49 GMT

Ramona, I had a feeling this odd solution would work for me - and it did.

Many thanks, and several Kudos. !

Re: PIXMA MX922 with error code B200 (Series MX920)

franb — Wed, 07 Feb 2018 23:43:47 GMT

Thanks so much. Your info worked perfectly. It was worth joining this forum just to thank you, even if I never use it again.

Re: PIXMA MX922 with error code B200 (Series MX920)

ptillery — Sun, 25 Feb 2018 18:51:40 GMT

I'll be d_____! Worked but have no idea why. Thank u!

Re: PIXMA MX922 with error code B200 (Series MX920)

Dreamer — Wed, 28 Feb 2018 19:44:41 GMT

It worked... thanks so much. 🙂

Re: PIXMA MX922 with error code B200 (Series MX920)

bazioto — Thu, 15 Mar 2018 12:31:20 GMT

llll

My experience

I have the Canon MX925…

Superb printer although a bit slow for those in harry …
Last afternoon suddenly it stopped working with a message B200.
I was in distress because I wanted to do a lot of work.
I did read a lot here and elsewhere on methods to solve the problem. Most were ridiculous …
Eventually I went a bit boldly for the attack !!!
I took out the printer head and after I cleaned it a bit with alcohol I put it under running hot water - NOT too hot.
I kept it under the tap turning it over and over till the water turned clear.
I wiped it up, waited a bit and placed it back… with the ink cartridges.
NOTHING !!! B200 AGAIN… Great disappointment…
Yet the hope dies last.
After some trials I opened the cover and started the printer with the cover open…
THEN things started moving…
Step by step the printer came to life and printed at its best… OUAOU…
If this was helpful you will know by repeating it…

NOTE: DON’T RASH to throw the printer out and never agree with some idiots who advise you that the B200 Code shows the printer is basically unreparable or too costly to repair…

Re: PIXMA MX922 with error code B200 (Series MX920)

ptillery — Thu, 15 Mar 2018 19:54:28 GMT

**bleep**! My almost new MX922 is now being recycled by Goodwill Industries. I believed the Canon Help rep who said it couldn't be fixed. Thank you anyway!