topic Re: New PIXMA TR2020a color prints are washed out in Desktop Inkjet Printers

New PIXMA TR2020a color prints are washed out

simonsays96 — Mon, 23 Jan 2023 12:12:26 GMT

Hello,

i just bought and installed a Canon PIXMA TR 2020a specifically because it was recommended to work well with my iPad Pro which is what I use. It prints documents nicely but anything in color like photos look washed out like an overexposed photo, ie., as if the film was overexposed. Really not happy with it this way at all. Any suggestions? And unfortunately, iPad doesn’t offer many print options like a laptop would. So there’s nothing to adjust. Hope I’ve made sense.

thank you

Re: New PIXMA TR2020a color prints are washed out

jrhoffman75 — Mon, 23 Jan 2023 12:19:37 GMT

Can you try printing via a computer to compare output? What app are you printing from on iPad?

Re: New PIXMA TR2020a color prints are washed out

simonsays96 — Tue, 24 Jan 2023 12:00:23 GMT

Thank you so much for responding. I just printed via the app you mentioned (and I already had installed). Result was the same washed out appearance. I resent the photo to my husband’s email for him to print. Not thinking very clearly, I accessed his email, and from there printed out the picture on my iPad and it looked much better! Very small but better quality. Hmmmm. That’s confusing since the email was still printed via my iPad.

Maybe I have to email every photo I want to print! Sorry, joking. I think I’m going to return the printer unless you have another suggestion. I love my ipad but it’s not a laptop and has a lot of limitations. Thank you again for taking the time to answer. Much appreciated. Take care.

Re: New PIXMA TR2020a color prints are washed out

jrhoffman75 — Tue, 24 Jan 2023 12:40:13 GMT

Give canon a call at 1-800-OK-CANON.

Re: New PIXMA TR2020a color prints are washed out

simonsays96 — Thu, 26 Jan 2023 11:08:03 GMT

Jrhoffman75, thank you for providing the phone #. I spoke with a technical advisor and tried a few things but he ended up as puzzled as I am that the iPad prints beautifully from an email but not regularly. I’m returning it and trying another. I appreciate your help. Take care.